> ## Documentation Index
> Fetch the complete documentation index at: https://www.carstoragesoftware.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up your facility name, logo, and colors

> Put your facility name, logo, and brand colors on invoices, emails, and your public website — all from Settings > General.

This guide helps you put your facility’s look on the paperwork and pages customers see. You will add your facility name, logo, and colors so invoices, emails, quotes, and your public website match your real brand.

Do this when you first open the software, when you change your business name, or when you want customer emails to look like they came from you — not from a generic form.

<Note>
  **This used to be its own page**

  Branding is no longer a separate Settings page. It lives in [Settings > General](https://www.carstoragesoftware.com/dashboard/settings/general) under **Facility profile**. If you still have an old bookmark to [Settings > Branding](https://www.carstoragesoftware.com/dashboard/settings/branding), the software sends you to the same place.
</Note>

## What you will accomplish

* Open [Settings > General](https://www.carstoragesoftware.com/dashboard/settings/general) and find **Facility profile**.
* Set the facility name customers already know.
* Upload a logo and choose primary and secondary colors.
* Add the people who can appear on your public website.

## Before you start

* You should be signed in as a team owner, manager, or admin.
* Have a logo file ready. A square PNG or JPG works well.
* Know your brand colors, or be ready to pick two colors that look good together.
* Know the street address and main phone number customers should use.

## Open Facility profile

<Steps>
  <Step title="Open Settings">
    From the [Dashboard](https://www.carstoragesoftware.com/dashboard), look at the **bottom of the left sidebar**. Click **Settings**.

    You can also click your name at the bottom of the sidebar, then choose **Settings**.
  </Step>

  <Step title="Choose General">
    In the Settings list, click **General**.

    Direct link: [Settings > General](https://www.carstoragesoftware.com/dashboard/settings/general).
  </Step>
</Steps>

**Expected result:** The page title is **General**. The first block is **Facility profile**.

<Frame>
  <img src="https://mintcdn.com/carstoragesoftware/HrLVUvqKt7UkSq2X/images/settings/settings-open-from-profile-menu-sep15.webp?fit=max&auto=format&n=HrLVUvqKt7UkSq2X&q=85&s=1235b8e98ab1ee2c3987a99520f1c383" alt="Create Event dashboard with Settings at the bottom of the left sidebar" width="1440" height="900" data-path="images/settings/settings-open-from-profile-menu-sep15.webp" />
</Frame>

***Settings** lives near the bottom of the left sidebar. Click it, then choose **General**.*

<Frame>
  <img src="https://mintcdn.com/carstoragesoftware/HrLVUvqKt7UkSq2X/images/settings/settings-general-facility-profile-sep15.webp?fit=max&auto=format&n=HrLVUvqKt7UkSq2X&q=85&s=2ead8184ce451a19f8cfb413cf538642" alt="Facility profile on Settings > General with facility name, address search, phone, website, logo, and color pickers" data-og-width="1440" width="1440" data-og-height="900" height="900" data-path="images/settings/settings-general-facility-profile-sep15.webp" data-optimize="true" data-opv="3" srcset="https://mintcdn.com/carstoragesoftware/HrLVUvqKt7UkSq2X/images/settings/settings-general-facility-profile-sep15.webp?w=280&fit=max&auto=format&n=HrLVUvqKt7UkSq2X&q=85&s=5ecc17072b19efd596373152d80ef86f 280w, https://mintcdn.com/carstoragesoftware/HrLVUvqKt7UkSq2X/images/settings/settings-general-facility-profile-sep15.webp?w=560&fit=max&auto=format&n=HrLVUvqKt7UkSq2X&q=85&s=2eda56da42e2437794af7f4671a3aa69 560w, https://mintcdn.com/carstoragesoftware/HrLVUvqKt7UkSq2X/images/settings/settings-general-facility-profile-sep15.webp?w=840&fit=max&auto=format&n=HrLVUvqKt7UkSq2X&q=85&s=921ee194e4e1bf6f7e337f71f09a2268 840w, https://mintcdn.com/carstoragesoftware/HrLVUvqKt7UkSq2X/images/settings/settings-general-facility-profile-sep15.webp?w=1100&fit=max&auto=format&n=HrLVUvqKt7UkSq2X&q=85&s=1354b60fa01a1da913ddbd776242907d 1100w, https://mintcdn.com/carstoragesoftware/HrLVUvqKt7UkSq2X/images/settings/settings-general-facility-profile-sep15.webp?w=1650&fit=max&auto=format&n=HrLVUvqKt7UkSq2X&q=85&s=60dd7d63c4b84236a5ce38d886e943ee 1650w, https://mintcdn.com/carstoragesoftware/HrLVUvqKt7UkSq2X/images/settings/settings-general-facility-profile-sep15.webp?w=2500&fit=max&auto=format&n=HrLVUvqKt7UkSq2X&q=85&s=87a66f49af14c469f1aa9aca18737b07 2500w" />
</Frame>

***Facility profile** holds your name, address, phone, website, logo, and colors. This is the new home for branding.*

## Set your facility name and contact details

<Steps>
  <Step title="Type your facility name">
    In the large name field (for example **Mega Speed Storage**), type the name customers already know.

    Click outside the field to save.

    **Why this matters:** This name appears on invoices, emails, quotes, and your public website. Use the name on your building sign, not a legal name customers never say out loud.
  </Step>

  <Step title="Search for your street address">
    Click **Search for an address**. Start typing your street. Choose the matching row.

    **Expected result:** Your city, state, and postal code fill in so invoices and maps stay accurate.
  </Step>

  <Step title="Add phone and website">
    Fill in **Phone number** and **Website**. Use the number customers should call, and the website you want printed on invoices.

    **Expected result:** These details travel with your logo on customer paperwork.
  </Step>
</Steps>

<Tip>
  **The address search finds nothing**

  Type the street number and street name first. If search still fails, you can type the address the way a customer would write it on an envelope.
</Tip>

## Upload your logo

<Steps>
  <Step title="Open the logo picker">
    In **Facility profile**, click the **Logo** square (or the image already there).
  </Step>

  <Step title="Choose your logo file">
    Select a PNG or JPG. A clear logo on a simple background looks best on invoices and emails.

    **Expected result:** A preview of your logo appears in the **Logo** square. The color dots next to **Advanced theme** often update to colors from the logo.
  </Step>
</Steps>

<Tip>
  **The logo looks tiny or stretched**

  Try a larger file. Square logos often look cleaner in emails than very wide banners.
</Tip>

## Choose your colors

<Steps>
  <Step title="Set your primary color">
    Click the **Primary color** swatch. Pick the main color from your logo or website.

    **Expected result:** Buttons and highlights on your public pages use this color.
  </Step>

  <Step title="Set your secondary color">
    Click the **Secondary color** swatch. Pick a second color that still looks like you.

    **Expected result:** The software uses this color next to the primary color so pages do not look flat.
  </Step>
</Steps>

<Note>
  **You do not need perfect brand guidelines**

  Two colors that look good together are enough to start. You can change them later without rebuilding invoices that are already sent.
</Note>

## Add the people who appear on your website

<Steps>
  <Step title="Scroll to Website contacts">
    On the same **General** page, find **Website contacts**.
  </Step>

  <Step title="Add or edit a contact">
    Click **Add a contact**, or click an existing card. Enter their name, title, email, and phone.

    Use a role customers can call, such as **Member Services Manager**.

    **Expected result:** A contact card appears. That person can show on your public website so customers know who to call.
  </Step>
</Steps>

<Frame>
  <img src="https://mintcdn.com/carstoragesoftware/HrLVUvqKt7UkSq2X/images/settings/settings-general-website-contacts-sep15.webp?fit=max&auto=format&n=HrLVUvqKt7UkSq2X&q=85&s=52362a6bf44af810fc727311f7c7b57d" alt="Website contacts section listing a Member Services Manager with name, title, and contact details" width="1440" height="900" data-path="images/settings/settings-general-website-contacts-sep15.webp" />
</Frame>

*Add the people customers should reach. These cards can appear on your public facility page.*

<Tip>
  **Use a work email, not a personal one**

  Customers may copy this address. A shared inbox such as **[hello@yourfacility.com](mailto:hello@yourfacility.com)** is easier to cover when someone is out.
</Tip>

## What success looks like

* Your facility name is the name customers already use.
* Your logo preview looks sharp, not blurry.
* Primary and secondary colors match your real brand.
* Phone and website are the ones you want printed on invoices.
* Website contacts list the right people.

## Troubleshooting

<Warning>
  **I still see the old company name on an invoice**

  Open a new invoice or send a test quote after you save. Older invoices keep the name that was on them when you created them.
</Warning>

<Note>
  **My old Branding bookmark goes somewhere else**

  That is expected. [Settings > Branding](https://www.carstoragesoftware.com/dashboard/settings/branding) now opens [Settings > General](https://www.carstoragesoftware.com/dashboard/settings/general) and jumps to the branding fields.
</Note>

<Warning>
  **I cannot change Settings**

  Ask a team admin to give you access. See [Manage team members and permissions](/docs/settings/manage-team-permissions).
</Warning>

## What to do next

* Finish hours and closed days in [Set up general facility settings](/docs/settings/set-up-general-facility-settings).
* Connect payments in [Connect payment processing](/docs/settings/connect-payment-processing) before you send a live invoice.
* Preview customer-facing pages in [Configure portal and website](/docs/settings/configure-portal-and-website).


## Related topics

- [Configure portal and website](/docs/settings/configure-portal-and-website.md)
- [Configure communications](/docs/settings/configure-communications.md)
- [Configure customer onboarding](/docs/settings/configure-customer-onboarding.md)
- [Set up your facility profile](/docs/basics/set-up-your-facility-profile.md)
- [Set up general facility settings](/docs/settings/set-up-general-facility-settings.md)


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