Terms of Service

These Terms of Service (“Terms”) govern your use of the car storage facility management software and related services (collectively, the “Service”) provided by Softserve Software LLC (“we,” “our,” or “us”), a Florida limited liability company.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use our Service.

These Terms apply to all users, customers, and others who access or use the Service.

Our Service provides car storage facilities with:

• Automated vehicle documentation and processing
• AI-powered photo analysis and license plate recognition
• Vehicle condition assessment and damage reporting
• Customer communication and status updates
• Insurance claim support and documentation
• Facility management and operational tools
• Reporting and analytics capabilities

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information to keep it accurate
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account
• Ensure you are authorized to represent your business or organization

You must be at least 18 years old to create an account and use our Service.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Upload, transmit, or store malicious code or harmful content
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Service or servers
• Use the Service to store or process data you don't have rights to
• Reverse engineer, decompile, or disassemble any part of the Service
• Use automated systems to access the Service without permission
• Violate any applicable laws or regulations

Subscription Plans: We offer various subscription plans for our Service. Pricing and features are subject to change with reasonable notice.

Billing: Payments are processed automatically on a recurring basis according to your selected plan. You authorize us to charge your payment method for all fees incurred.

Refunds: Refund policies are determined by your specific subscription plan and applicable laws. Contact us for refund requests.

Late Payments: Late or failed payments may result in service suspension or termination. We may charge late fees as permitted by law.

Taxes: You are responsible for all applicable taxes related to your use of the Service.

Our Rights: The Service and its original content, features, and functionality are owned by Softserve Software LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content: You retain ownership of content you upload to the Service. By uploading content, you grant us a limited license to use, store, and process your content solely to provide the Service.

License: We grant you a limited, non-exclusive, non-transferable license to use the Service for your business purposes in accordance with these Terms.

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

You are responsible for:

• Ensuring you have proper consent to upload customer and vehicle data
• Complying with applicable data protection laws
• Maintaining appropriate security measures for your account
• Notifying us of any data breaches or security incidents

Service Availability: We strive to maintain high availability but cannot guarantee uninterrupted access. The Service is provided “as is” and “as available.”

AI Accuracy: While our AI technology is designed to be accurate, it may not be 100% reliable. You should verify all automated results and maintain appropriate oversight.

Third-Party Services: Our Service may integrate with third-party services. We are not responsible for the availability or accuracy of third-party services.

Limitation of Liability: To the maximum extent permitted by law, our liability for any claims arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

By You: You may terminate your account at any time by contacting us or using the account deletion feature in the Service.

By Us: We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Effect of Termination: Upon termination, your right to use the Service ceases immediately. We may delete your account and data in accordance with our data retention policies.

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in Florida, in accordance with the rules of the American Arbitration Association.

You and we agree to waive any right to a jury trial or to participate in a class action lawsuit.

If you have any questions about these Terms of Service, please contact us: