Privacy Policy

Softserve Software LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our car storage facility management software and related services (collectively, the “Service”).

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

• Provide, maintain, and improve our car storage management services
• Process vehicle documentation and generate reports
• Analyze photos using AI to extract vehicle information
• Send notifications and updates about your account and services
• Process payments and manage billing
• Provide customer support and respond to inquiries
• Ensure security and prevent fraud
• Comply with legal obligations and enforce our terms

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure data centers and infrastructure
• Employee training on data protection

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To service providers who assist in operating our Service
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• In connection with a business transfer or merger

Any third-party service providers are contractually bound to protect your information and use it only for specified purposes.

Confidentiality Commitment: We treat all customer data, business information, and operational details as confidential. We do not use, sell, or share your operational data, client information, or other sensitive business data for any competitive purpose. We use aggregated or anonymized data solely for improving the Service (e.g., analytics, performance insights).

Confidential Information Protection: We treat all customer data, business information, trade secrets, pricing, and operational details as confidential information. We maintain strict confidentiality standards and do not disclose such information except as necessary to provide our services or as required by law.

Data Use Restrictions: We do not use your confidential business information for competitive purposes. We do not operate any car storage facilities or related services and have no interest in competing with our customers' business operations.

Data Processing: We process your data solely for the purpose of providing our car storage management services. Any aggregated or anonymized data used for service improvement does not contain personally identifiable information or confidential business details.

Security Measures: We implement industry-standard security measures to protect confidential information, including encryption, access controls, and regular security assessments.

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our Service. You can control cookie settings through your browser preferences.

Types of cookies we use:

• Essential cookies: Required for basic functionality
• Analytics cookies: Help us understand how users interact with our Service
• Preference cookies: Remember your settings and preferences

If you have any questions about this Privacy Policy or our data practices, please contact us: