New
Required Agreement Alerts
When a contract template is marked required and set to expire after a number of months, the dashboard flags expired and missing agreements, and Contacts can show a Required contracts column you can turn on or off.
Changelog
Product Updates
Stay up to date with the latest features, improvements, and updates we're shipping to make your facility operations even better.
August 2026
New
Contract Valid
Through Dates - Facilities can set a contract template to stay current for 3, 6, 12, or 24 months from signing, or through a specific date such as January 1.
New
Choose Who Counter
Signs Contracts - Team-signs-last templates now have a Counter-signers setting. Staff can search by name or email, pick more than one person, and any selected team member can complete the facility signature.
New
Update Agreements When Cars Change
After a new car is taken in or assigned to a customer, staff can add it to a current required agreement that has vehicle fields. If that agreement is already full, they can replace a listed vehicle or send a new contract. Archiving, marking sold, or deleting a car that is still listed on a signed contract asks whether to amend that agreement and remove it.
New
Durable Bulk Contract Sends
Bulk contract sends now confirm before emailing, then run as a job you can pause, resume, and retry without sending duplicate signing emails.
New
Bulk Contract Field Settings
After selecting multiple fields on a contract template, staff can mark them required or amendable together instead of editing one field at a time.
New
Bulk Contact Actions
Select contacts to change CRM stages or send contracts together, using a guided wizard that shows who is ready and what details still need to be filled.
New
More Accurate Vehicle Import Dates
Vehicle spreadsheet imports now recognize a wider range of inspection, registration, and insurance date formats, including spreadsheet date values and regional day-first formats, reducing failed imports and manual corrections.
New
Expanded Help for Setup and Daily Operations
New and refreshed guides provide clearer walkthroughs for getting started, facility settings, vehicle records, scheduling, booking approvals, recurring appointments, and work in progress.
New
More Flexible Staff Notifications
Facilities can set default staff alerts, while each team member can choose all scheduled work, assigned work, or specific activities and receive updates by email, text, or push notification.
New
Clearer Marketplace Product Choices
Marketplace product and booking pages now show each option with its photo, price, billing schedule, and a clearer selection indicator, while longer descriptions can open in a focused detail view to help customers compare choices before purchasing or booking.
New
More Consistent Payment Receipts
Completed invoice payments now produce one clear receipt email, reducing duplicate messages for customers while keeping payment confirmations dependable.
New
Clearer Invoice Fee Reporting
Invoice reports now separate fees paid by customers from costs covered by the facility, show a more useful net subtotal, and include invoice line summaries in spreadsheet exports for easier reconciliation.
New
Smarter Incoming Call Recognition
Incoming facility calls can identify a matching customer from their saved phone number, helping staff see who is calling and open the right customer context faster.
New
Downloadable Facility Agreements
Authorized team members can sign the Mutual Confidentiality Agreement and Data Processing Agreement separately, then download a completed copy of each for their records.
New
A More Organized Settings Experience
Facility and personal settings now use clearer sections and choice cards for profile, team, billing, communications, general, operations, website, and related controls, making important options easier to find and update.
New
Faster Vehicle Scanning and Lookup
A more streamlined camera flow can recognize facility QR stickers, VIN barcodes, and supported registration plates, with clearer manual entry and device camera options when a scan is not available.
New
More Reliable QuickBooks Desktop Exports
QuickBooks Desktop files now keep long product names and invoice numbers distinct, handle special characters more consistently, and include clearer account details so imports require less cleanup.
New
Expanded Help Across Core Workflows
New and refreshed guides provide clearer walkthroughs for payments, the facility assistant, scheduling, vehicles, contracts, event setup, and parking, with updated screenshots from realistic facility examples.
New
More Accurate Discount Accounting
Invoice promotion and coupon discounts now carry through more consistently when syncing with QuickBooks Online and Xero, helping the amounts in accounting match the invoices customers received.
New
More Consistent International Phone Entry
Country-aware phone entry and formatting now work across more customer, contact, vendor, facility, location, registration, event, and public form workflows, making numbers easier to enter, read, and reuse.
New
Recover Payment Methods From Duplicate Records
When a contact has saved payment details on an older duplicate record, staff can move those payment methods onto the active customer account so billing can continue without asking the customer to enter their card again.
New
Clearer Vehicle Swap Workflows
Appointments and photo sessions involving two vehicles now keep the pickup and drop-off cars visible together across creation, session work pages, the dashboard, and schedule views so teams can complete swaps with less confusion.
New
Facility Marketplace Booking and Checkout
Facilities can list products and services for online purchase, offer scheduled bookings when availability matters, collect the customer and vehicle details each offering needs, and accept one-time or recurring payments through a guided checkout.
New
Flexible Marketplace Listing Controls
Teams can choose which products and price options appear publicly, turn listings on or off from marketplace and website settings, and present formatted descriptions that are easier for customers to review.
New
All Day Appointments and Reliable Recurring Progress
Staff can create all-day appointments that display clearly across calendar views, and completing one occurrence in a recurring series now updates the correct visit without disrupting future work.
New
Recurring Billing Tax Alerts
Recurring revenue reports now flag plans where tax is expected but is not being applied, helping billing teams correct the setup before relying on estimated tax totals.
New
Detailed Accounting Sync Results
QuickBooks and Xero sync history now shows the individual invoices, customers, payments, amounts, and outcomes from each run so teams can confirm what transferred and quickly find items that need attention.
New
Easier Team Member Management
Team settings now provide clearer actions to update a member's name or phone number, resend an invitation, or remove access, making routine team changes faster to manage.
New
Automatic Facility Web Addresses
When a team publishes facility pages without choosing a web address first, the system can create a readable, available address from the facility name so setup can continue without extra configuration.
New
Guided Social Event Creation
A new step-by-step flow brings event details, dates, capacity, guest responses, ticket options, recurrence, location, and final review together so teams can publish social events more confidently.
New
Booking Add Ons and Vehicle Handoffs
Service bookings can include optional extras with clear pricing, while completed vehicle work can guide staff to record whether the car stays on site, goes to a vendor, returns to the customer, or moves somewhere else.
New
Guided Event Type Setup
A new event setup flow organizes service identity, vehicle movement, walkthrough requirements, scheduling, billing, notifications, and final review so teams can build consistent appointment experiences more easily.
New
Guided Product Setup
A new step-by-step product flow brings service details, charge type, pricing, inventory, customer availability, and final review together, helping teams create and update offerings with more confidence.
New
Expanded Help for Customer Communications and Operations
New and refreshed guides provide clearer walkthroughs for the inbox, customer records, scheduling, marketing events, account settings, facility web pages, registration, and vendor workflows.
July 2026
New
More Flexible Recurring Social Events
Teams can choose which details and notes guests provide, update one event or all following events in a recurring series, and see clearer attendee names and event photos while managing responses.
New
Scan Based Parking Audits
Staff can walk a zone and scan vehicle QR codes or VIN barcodes to confirm cars, spot unexpected or missing vehicles, and correct a QR assignment before completing the audit.
New
Branded QR Codes for Cars and Customers
Teams can create, customize, print, export, assign, and reassign QR codes that open the correct car or customer record when scanned.
New
Clearer Event Publishing and RSVP Controls
Social event pages can work as informational flyers without requiring responses, draft and published events are easier to distinguish, staff can remove responses when plans change, and customers can return to their event list more easily.
New
More Reliable Mobile Photo Uploads
Photo uploads in the mobile app continue without getting stuck while checking location details and stay inside the app throughout the upload.
New
Combined Customer Events View
Facilities can add an Upcoming Events section to the customer home page that brings scheduled vehicle work and social events together in one place.
New
Multiple Phone Numbers for Contacts
Customer and contact records can store additional mobile, home, work, fax, or custom-labeled phone numbers with international formatting, including numbers brought in through customer imports.
New
Guided Marketing Campaign Setup
A new step-by-step campaign flow brings message design, audience selection, scheduling, and final review together so teams can prepare and launch outreach with more confidence.
New
Smarter Vehicle Import Review
Vehicle imports now match owner names and parking spaces, present suggested matches for review, and let staff change or skip a match before records are added.
New
Easier Mobile Parking Filters
Mobile parking views now include the facility location selector, helping multi-location teams narrow the map and list without switching devices.
New
Flexible Parking Lift Numbering
Floor plans can label lift levels with letters, numbers for each lift, or consecutive platform numbers across the facility, including top-to-bottom or bottom-to-top ordering.
New
Profile Phone Numbers for Text Alerts
Team members can add or update a phone number in user settings and see clearer guidance when text notifications need a number on their profile.
New
Faster Parking Audit Corrections
A searchable vehicle picker with current spot, zone, and vendor details helps staff find and assign the right car while resolving parking audit differences.
New
Vehicle Reporting Workspace
A dedicated vehicle report lets teams choose and reorder columns, sort records, and export the visible information to Excel for easier inventory review.
New
Expanded Help Across Daily Workflows
New and refreshed guides provide clearer walkthroughs for the facility assistant, payments, inbox, vehicles, events, service plans, contracts, customer onboarding, parking, and public facility pages.
New
Automatic Document Detail Entry
Teams can choose which vehicle details each document type fills automatically, including registration, insurance, identification, and expiration information from staff or customer uploads.
New
Private Collection Accounts
Private collectors can choose an account designed for managing a personal collection, with per-vehicle billing and the ability to archive cars from everyday inventory without losing photos or history.
New
Bulk Customer Stage Updates
Staff can select multiple contacts and move them to a new follow-up stage together, making pipeline updates much faster.
New
More Reliable Recurring Billing
Multi-service recurring plan reviews now calculate combined service, tax, and applicable fee totals more accurately, while staff get clearer card and bank setup choices and more consistent custom invoice numbering.
New
Parking Zones in the Customer List
Single-location facilities can see the parking zones associated with each customer's vehicles directly in the customer table.
New
Staff Managed Customer Onboarding
Customer records now show onboarding progress and remaining steps, with controls for staff to complete or skip individual steps and clear outstanding onboarding blockers.
New
Guided Parking Audits
Teams can walk parking spots and zones, confirm or correct occupancy, move or remove vehicles, attach zone photos, resume unfinished audits, review accuracy, and set an audit schedule.
New
Cleaner Parking Report Exports
Exported vehicle and market values remain numeric, making parking report spreadsheets easier to sort, filter, and calculate.
New
Customer Added Vehicles
Facilities can let customers add their own vehicles and photos from the customer app while retaining staff control over whether the feature is available.
New
Flexible Social Event Registration
Social events can collect custom questionnaire answers, support additional guests by count or contact, apply free or paid guest policies, and accept public responses even when no ticket option is required.
New
Easier Photo Sharing and Viewing
Photo viewers now provide copy and download controls while preserving familiar browser actions, and recent vehicle photos display more reliably.
New
Richer Facility Web Pages
Public facility pages can show custom header text and logos, operating hours, staff contact cards, and connected social accounts, with facility-branded previews when links are shared.
New
Location Aware Facility Assistant
Questions about a specific facility location now return appropriately scoped vehicles, customers, schedules, alerts, parking information, and recent vehicle movements.
New
Inbox Alerts and Channel Controls
New texts, emails, calls, and voicemails can trigger unread badges, in-app alerts, and push notifications, while teams can choose email, text, or push for each activity category.
New
More Detailed Recurring Revenue Reporting
Recurring billing reports now separate subtotal, estimated tax, processing fees, and invoice total while showing how each payment is expected to be collected.
New
Improved Help and Feedback Hub
Staff can submit questions, issue reports, and feature ideas with screenshots, search earlier requests, track replies and progress, and see unread updates from the account menu.
New
Customizable Customer Vehicle Pages
Facilities can arrange customer Cars page sections such as vehicle grids, collection values, sourcing actions, and custom buttons with a live preview.
New
Faster Photo Walkthroughs
Photo captures now upload in the background with progress, retry, and cancel controls, adapt to slower connections, keep scanned VIN images, and autosave walkthrough notes.
New
Smoother Customer Onboarding
Customer onboarding now reaches a clear finish when required contracts are still waiting for signatures, including newly added contract requirements, so customers no longer repeat completed steps.
New
Expanded Help for Everyday Workflows
New and refreshed guides now cover vehicle searches and activity, parts and modifications, parking and outside vendor moves, schedule views and approvals, custom forms, campaigns, community channels, facility search, and guided account setup.
New
Clearer Recurring Plan Cancellations
Staff can review exactly when a recurring plan will end, choose whether to notify the customer, and optionally apply unused prepaid time to the customer's balance when ending an eligible plan immediately.
New
Flexible QuickBooks Desktop Exports
Teams using QuickBooks Desktop exports can now download accounting data as a spreadsheet in addition to the standard QuickBooks Desktop file, making it easier to review records before updating the books.
New
Customizable Customer List Columns
Teams can choose and reorder customer table columns, include facility location, sort more customer details, and copy email addresses or phone numbers more quickly for a workspace that fits their daily process.
New
Faster Transport Location Entry
Pickup and delivery forms now suggest facility, customer, vendor, and current vehicle locations, and staff can complete transport details from the photo walkthrough with less manual entry.
New
Schedule Complete Workflows
Staff can book a full multi-step workflow directly from the schedule, keeping each step connected instead of creating every appointment separately.
New
Clearer Invoice Discounts and Totals
Customer invoice previews and documents now show promotion discounts more clearly and calculate processing fees and remaining totals more consistently, making the amount due easier to understand.
New
Flexible Recurring Plan Start Dates
Recurring plans can begin in the past, today, or on a future date, with a choice of monthly billing day and a clear preview of what is due now and when the next full charge will occur.
New
Recurring Plans Stay Active While Awaiting Payment Choice
Plans waiting for a customer to choose card, bank, cash, or check no longer cancel automatically at the next billing cycle, reducing surprise interruptions while payment details are finalized.
New
Guided Event Work Pages
Appointment and photo session pages now organize customer and vehicle details, status, photos, checklists, readings, signatures, and related billing into clearer sections, with action prompts that take staff directly to unfinished work.
New
More Reliable Vehicle Market Comparisons
Vehicle market comparisons can now find a useful broader match when an exact VIN or trim match is unavailable, helping more cars display relevant valuation context.
New
Task List Filters and Sorting
Dashboard tasks can be filtered by due date, creator, or assignee and sorted by date or title, helping each team member quickly focus on overdue, upcoming, assigned, or unassigned work.
New
Two Week Schedule View
The schedule now includes a two-week calendar option with period navigation, optional weekend columns, and a day detail panel so teams can plan near-term work without switching between daily and monthly views.
New
Clearer Contract Amendment Review
Staff can review and apply approved agreement changes together, confirm them before saving, notify the customer automatically, and compare summaries and documents from each preserved contract version.
New
Automatic Contract Signature Dates
Contract templates can include separate customer and team signature dates that fill automatically when each person signs, keeping completed agreements accurate without manual date entry.
New
Faster Follow Through With the Facility Assistant
Assistant suggestions for customer, vehicle, and scheduling work can now be reviewed and confirmed directly from the conversation, while shared messages include convenient links to the relevant records and schedule.
New
Configurable Billing Emails and Reminders
Teams can choose which invoice ready, payment due, overdue, and receipt emails send automatically and set the follow-up interval, helping billing staff stay consistent without sending every reminder by hand.
New
More Detailed Invoice Report Exports
Invoice reports can now include subtotal, tax, and processing fee columns on screen and in Excel downloads, giving billing teams a clearer breakdown for reconciliation and accounting.
New
Streamlined Customer Invoice Checkout
Customers get a clearer invoice preview alongside payment choices, processing fees, and the total due, with a smoother mobile flow and convenient invoice or receipt downloads after completion.
New
Direct Bank Payments to Vendors
Eligible teams can connect facility and vendor bank accounts, review the payment amount and fee, send approved vendor invoice payments directly, and follow their progress from the vendor invoice.
New
Complete Customer Record Removal
After moving a customer to deleted records, staff can permanently remove the customer and their related vehicles, events, files, and agreements through a clear confirmation step when complete removal is required.
New
Team Mentions and Quick Task Editing
Staff can mention teammates in activity notes to notify the right people and edit quick task titles directly in the activity feed, making day-to-day follow-up easier to keep current.
New
Smarter Campaign Audience Targeting
Marketing campaign audiences can be filtered by customer stage, customer type, and lead source, and customer imports can bring those details in from a spreadsheet for faster, more precise outreach.
New
Easier Schedule List Navigation
Table, whiteboard, and progress views now include date presets, previous and next controls, a date picker, and a quick return to today so staff can review work across days and weeks without switching views.
New
Easier Access to the Utilities iPhone App
Staff can open the Utilities mobile app listing from onboarding, the dashboard, a shareable facility link, or an emailed download link, making installation simpler on iPhone.
New
Richer Photo Session Reports
Photo session PDF reports now present odometer, fuel level, tire pressures, and tire reference details in a dedicated vehicle status section for a more complete customer handoff.
New
Location Maps for Facility Web Pages
Public facility pages can include a Visit Us section with the facility address, phone number, interactive map, and directions link that stays in sync with General Settings.
New
Expanded Dashboard Insights
The customizable dashboard now offers a broader selection of charts for billing, customers, vehicles, events, parking, forms, and communications, with configurable date ranges for a more useful operations overview.
New
Flexible Invoice Finalization and Scheduled Charges
Staff can charge a saved payment method now, schedule an automatic charge for a future date, send a payable invoice, request the customer's payment choice, or record cash or check from one guided finalization flow.
New
Flexible Multi Service Recurring Plans
A single recurring plan can now combine multiple products or services with their own quantities, helping teams keep bundled storage and care packages together on one customer plan.
New
More Step by Step Help
New guides and refreshed screenshots cover onboarding, facility search, the assistant, contacts, vehicles, events, parking, payments, contracts, settings, and facility web pages so teams can learn more workflows without leaving the help center.
New
Facility Website Analytics
Teams can review page views, unique visitors, traffic trends, popular pages, referral sources, devices, and domain activity for public facility pages across selectable time ranges.
New
On Demand Vehicle Renewal Checks
Registration and inspection alerts can refresh license plate information on demand, helping teams confirm the latest renewal dates directly from the dashboard.
New
Customer Portfolio Value
Staff and customers can review total collection value, value trends, and a per-vehicle breakdown using market estimates and facility-declared values, providing a clearer picture of the vehicles stored with the facility.
New
Expanded Help Center Guidance
New and refreshed guides with real-world screenshots cover inbox, scheduling, contacts, parking, marketing, facility web pages, customer mobile app options, vehicles, settings, payments, and vendor workflows.
New
Automatic External Camera Monitoring
Connected facility cameras can continuously watch entrances, automatically create photo events as vehicles arrive or leave, identify vehicle details, and use live views with guided calibration to help teams confirm coverage.
New
Account Data Download and Deletion Requests
Staff and customer portal users can download a copy of their account information or submit an account deletion request from profile settings, making these account controls available without contacting support.
New
Easier External Camera Device Setup
Connected camera devices can now be joined to Wi-Fi from a phone using a guided setup flow with a QR connection, clear progress checks, and a pairing code for relinking a device after it has been removed.
New
Mobile Card Entry Payments
Staff can enter card details in the Utilities mobile app to collect a customer payment or save a card when contactless payment is not available, keeping on-site billing moving from the same device.
New
Cleaner Recurring Invoice History
Recurring plan pages now present past invoices in a simpler view-only history, making billing activity easier to review without duplicate actions.
New
Clearer Invoice Amount Due
Invoice documents and details now show the remaining balance after partial payments and credits, helping staff and customers see what is still owed without overstating the total.
New
Simpler Invoice Finalization
Draft invoices can now be completed in one step by charging the preferred saved payment method when available or sending a card-payable invoice when no payment method is on file.
New
Easier Recurring Plan Discounts
When changing a recurring plan, staff can select or create an eligible discount from a searchable list and review the updated amount before saving.
New
Invoice Reporting Workspace
A dedicated report brings customer and vendor invoices together with date ranges, collected and outstanding totals, overdue balances, sortable columns, and Excel downloads for faster billing review and reconciliation.
June 2026
New
Higher Quality Mobile Video Capture
Walkthrough videos now use the in-app camera when available and select the highest practical resolution supported by the device, improving visual detail in inspections and vehicle documentation.
New
Event Notes in Appointment Notifications
Appointment emails and text messages can now include the appropriate event notes, giving customers and team members useful directions, preparation details, and handoff context with the schedule update.
New
More Precise Tax Rates
Tax rates can now be entered and displayed with up to four decimal places, helping facilities apply regional rates such as 6.625 percent more accurately.
New
Automatic Payment Choice Reminders
Customers who have not chosen how they want to pay an invoice or recurring plan can now receive friendly follow-up emails automatically, helping facilities finalize billing without manually tracking every request.
New
Flexible Recurring Plan Changes
Staff can move an active recurring plan to another product or price, update quantity, and choose how billing adjustments are applied, making plan changes easier without recreating the subscription.
New
QuickBooks Desktop Export
Teams with QuickBooks Desktop export enabled can preview and download a date-based accounting file containing customers, services, invoices, payments, credits, and refunds, reducing manual entry when updating the books.
New
Overdue Work Stays in Progress View
Incomplete appointments from earlier dates now remain visible on progress boards until they are finished, helping teams catch outstanding work instead of losing it when the date range moves forward.
New
Quick User Switching for Shared Devices
Team members can set up a personal PIN and switch profiles from the sidebar without signing the previous person out, making shared front desk and shop devices faster to use while keeping work tied to the right staff member.
New
Facility Event Workflow Tracking
Facility-wide appointments now keep their workflow steps, tags, notes, and progress connected even when no vehicle is attached, so teams can manage general facility work with the same consistency as vehicle services.
New
Guided Contract Preparation
A new Setup, Fields, and Review flow guides staff through creating contracts, filling required information, linking vehicles and contacts, previewing the customer view, and confirming everything is ready before sending.
New
Customer Name Options on Vehicle Lists
Vehicle tables can show and sort by customer first name or last name separately, making it easier to organize owner records and prepare exports in the format your team needs.
New
Clearer Vehicle Sale Status
Staff and customers can record a vehicle as sold even when it was never listed on the marketplace, with clear Listed, Sold, and Not Listed states plus the option to list it again later.
New
Centralized Facility Contact Details
Admins can maintain the facility address and phone number from General Settings using address search and country-aware phone entry, making core location details easier to keep current.
New
Custom Vendor Types
Teams can create their own vendor categories, assign one or more types to each vendor, and filter the vendor list by type so service partners are easier to organize and find.
New
Team Contract Countersigning
Contract templates can require the customer to sign first and then route the agreement to the designated team member for a final signature, with clear progress from preparation through completion.
New
Flexible Contract Amendments
Teams can update approved sections, vehicles, contacts, and fields on active agreements while preserving numbered amendment snapshots and template versions for a clearer contract history.
New
Expanded Help Center Guides
The help center now includes deeper step-by-step guides and refreshed screenshots across scheduling, payments, inbox, settings, marketing, parking, contracts, contacts, cars, forms, and facility web pages.
New
Multi Vehicle Workflow Tracking
Workflows can link the right vehicle to each step and schedule multi-step jobs more clearly so multi-car work stays organized from booking through completion.
New
Event Notification Choices
Teams can choose which email, text, and push notifications send for scheduled, rescheduled, in progress, completed, and cancelled events, with team defaults and per-event overrides.
New
Marketplace Listing Controls
Facilities can turn Cars for Sale on or off and choose whether customers may list, unlist, or mark their own vehicles sold from the customer portal.
New
Branded Facility Sign In
Customers can sign in from a facility-branded page tied to your website or public facility link, so portal access feels connected to your business from the first click.
New
Data Export Downloads
Teams can download cars, contacts, and events as CSV or Excel files from settings, with date range options for events, for reporting, backups, and offline review.
New
Cleaner Invoice Documents
Invoice line items and invoice emails render more consistently, making customer billing documents easier to read and review.
New
Clearer Date Controls
Date fields now include easier selection and a clear option, helping staff correct scheduling, billing, and reporting dates with fewer clicks.
New
Parking Map Vehicle Details
Parking maps now show richer vehicle context such as thumbnails, colors, and plate details so staff can identify cars faster from the floor plan.
New
Schedule Calendar Improvements
Calendar views make selected day details, month navigation, unavailable times, and quick event creation easier to review, and staff can expand time search when booking outside normal hours.
New
Contacts Workspace
Customers, leads, vendors, and contact reports now live under Contacts with clearer sections for storage, events, detailing, marketplace, services, and vendors.
New
Vehicle Lien Holder Details
Registration, vehicle records, and contracts can collect and reuse lien holder name, address, and phone details for financed or leased cars.
New
Guided Recurring Billing Setup
Creating a recurring plan now uses a step-by-step flow for plan selection, payment, schedule, promo codes, and final review with billing estimates before activation.
New
External Camera Capture Upgrades
External camera setup is clearer to complete, capture progress is easier to follow, and staff can get notified when drive-by walkthrough photos are ready.
New
Improved Mobile Walkthroughs
Phone walkthroughs have clearer step navigation, improved damage marking controls, and smoother photo review so staff can move through inspections faster.
New
Parking Capacity Units
Vehicles can count as partial or multiple spaces so motorcycles, oversized vehicles, lifts, and shared areas reflect occupancy more accurately.
New
Automatic Rate Increases
Recurring price options can schedule percentage increases after a chosen review period, helping facilities keep long-term plans aligned with current rates.
New
Guided Payments and Contract Setup
The account setup walkthrough now includes payment processing onboarding and contract upload steps so new facilities can finish billing and agreements without leaving the guided flow.
New
Improved Contract Signing
Customers signing on desktop or phone get clearer progress for required fields, signatures, and initials, with a smoother mobile signing layout.
New
Accounting Sync History
QuickBooks and Xero connection pages now show recent sync runs with status and results so teams can confirm what synced and spot issues faster.
New
Custom Invoice Billing Details
Customer records can choose whether invoices bill the customer, company, another contact, or a custom name and address, with a preview before saving.
New
Walkthrough Document Filing
Photo walkthrough rules can save registration or insurance photos to the customer document profile, link them to the vehicle, and help fill related vehicle details with less manual entry.
New
Expanded Getting Started and Payments Guides
The documentation center now includes a getting started overview plus refreshed payments guides with populated screenshots and clearer billing walkthroughs.
New
Guided Account Setup Walkthrough
A new step-by-step setup hub guides facilities through branding, team invites, sample data, and key configuration with a distraction-free layout.
New
Tap to Pay Card Saving
Staff can search for a customer in the Utilities app and save a payment card with Tap to Pay without switching to the web dashboard.
New
Mobile In
Person Payments - Collect card-present payments from the Utilities mobile app, including a dedicated take-payment flow for charging customers on site.
New
Send Vehicles to Vendors
Staff can send a vehicle to a vendor partner from the car record while keeping location tracking and history when cars leave the lot for detail, transport, or service work.
New
External Camera Capture
Pair facility camera systems to trigger automated photo capture during walkthroughs, with health monitoring and remote updates from device setup settings.
New
Contract Template Field Auto
Detect - Upload a contract PDF and automatically detect signable fields from the layout, helping teams set up new agreement templates faster with less manual placement.
New
Facility Website Page Builder
Design custom public pages with a visual builder: add hero sections, photo galleries, text blocks, registration embeds, and navigation menus with a live preview while you edit.
New
Custom Forms
Teams can build custom forms with a drag-and-drop editor, publish shareable links, review submissions, and embed forms on public facility pages or registration flows.
New
Dashboard Task List Widget
The overview dashboard includes a task list widget where staff can create quick tasks, assign teammates with @mentions, and check items off inline.
New
QuickBooks Customer Matching
Link individual customer records to the correct QuickBooks customer when automatic matching needs a manual connection.
New
AI Assistant Team Memory
The facility AI assistant can remember team-wide facts and preferences that persist across web chat and messaging conversations.
New
Average Days to Collect Metric
The payments overview now includes average days to collect so billing teams can spot collection trends alongside revenue and receivables.
New
Schedule Recurring Plan End Dates
When setting up or managing recurring billing, staff can choose a specific future cancellation date instead of only canceling immediately or at period end.
New
Task Tag and Assignment Alerts
Team members receive email, text, or push notifications when they are assigned or @mentioned on a task.
New
iMessage Facility Assistant
Connect a team iMessage group chat to your facility assistant so staff can ask questions and run lookups from their phones.
New
Expanded AI Assistant Capabilities
Ask the assistant to look up invoices, quotes, contracts, documents, subscriptions, revenue, parking occupancy, workflow progress, and customer or vehicle activity, and take actions like sending contracts, issuing credits, updating records, or pausing billing plans.
New
Refreshed Parking and Event Guides
Documentation for parking spots and marketing events now includes populated screenshots and clearer check-in and occupancy workflows.
New
Accounting Balance Sync
Customer account balances and prepayments sync to QuickBooks and Xero for more consistent bookkeeping.
New
Live Contract Field Data
Contract fields now pull the latest customer and vehicle information when agreements are reviewed or signed, keeping agreements accurate without manual refresh.
New
Customer Email Delivery Insights
Customer activity timelines now show whether outbound emails were delivered or opened, helping staff follow up on invoices, contracts, and portal invites.
New
Prepayment Confirmation Emails
Customers receive branded email confirmations when staff record account prepayments.
New
Customer Account Balance
View customer prepayments, credits, and running balance on customer records, record prepayments, and see balance applied on invoices.
New
Customer Mobile Home Improvements
The customer portal home screen on mobile devices has a cleaner layout for quicker access to cars, events, and facility actions.
New
Richer Marketplace Listings
Public marketplace vehicle pages now include improved listing details for better discovery and sharing online.
New
QuickBooks Sync Recovery
Failed QuickBooks sync jobs retry automatically and show clearer error details so teams can reconnect accounting faster.
New
Clearer Invoice Due Dates
Invoice pages now handle due dates more consistently when invoices are finalized and reviewed, giving customers and staff a clearer picture of when payment is expected.
New
Product Availability at a Glance
The products list now shows live inventory and subscriber counts so teams can see capacity usage without opening each product.
New
Refined Team Notification Settings
Team members can manage event and inbox notification preferences with clearer controls from user and team settings.
New
Improved Team Phone Setup
Facilities can search for and configure phone numbers with a clearer setup experience for inbound calls and customer messaging.
New
Call Recordings in Inbox
Phone conversations now include playable recordings and readable transcripts in the customer inbox, so staff can review what was discussed without leaving the conversation.
New
Local City Storage Pages
Prospective customers can browse location-specific storage pages with maps, FAQs, and a lead form, making it easier for people searching in their area to find and contact your facility.
New
Broader Help Guide Updates
Documentation across contracts, scheduling, payments, settings, marketing, events, AI assistant, contacts, facility web pages, parking, and cars now includes refreshed screenshots and clearer step-by-step guidance.
New
Smoother Facility Trial Sign
Up - New facilities completing online checkout now see clearer contact fields, international phone input, and a more guided path through trial registration.
New
Region
Aware Vehicle Labels - Inspection and registration labels now adapt to your facility's country, such as MOT and Road Tax for the UK or WOF and Rego for New Zealand.
New
Richer Website Feature Showcases
Public marketing pages now highlight major product capabilities with clearer feature cards and demonstrations for prospective customers browsing the website.
New
Invoice Payment Method Filters
The invoices list can now be filtered by how customers pay, including card, bank transfer, cash or check, waiting on customer choice, or not yet set.
New
VIN Service History Sharing
When a vehicle moves between facilities, teams can request to share service history with another location, approve incoming requests, and choose how much activity syncs between accounts.
New
Improved Economic Occupancy Reports
Recurring revenue reports now calculate economic occupancy with clearer filtering for multi-location operators reviewing portfolio performance.
New
Payments Dashboard Refresh
Billing overview pages show when data was last updated and include a refresh control so teams can reload reports on demand.
New
Improved Payments Dashboard Layout
Default payments overview charts are arranged for clearer revenue, receivables, and recurring billing visibility out of the box.
New
Faster Payments Insights
Payments charts and reports load more quickly while still letting you refresh when you need the latest billing numbers.
New
Merge Duplicate Customer Records
Staff can convert a standalone customer into a contact under another account, moving cars, billing, and history while preserving access for spouses, assistants, and family members.
New
Upgraded Vehicle Service Plans
Service plans now tie recurring care packages directly to scheduled appointments on each vehicle, with flexible repeat rules for monthly washes, inspections, and membership maintenance.
New
Drag to Reschedule Appointments
Staff can drag events on the calendar to a new time and confirm the change, making schedule adjustments faster for appointments and photo sessions.
May 2026
New
Expanded In
App Help Guides - The documentation center now includes refreshed screenshots and clearer step-by-step walkthroughs across cars, contacts, contracts, payments, parking, scheduling, settings, marketing, events, AI assistant, and facility web pages.
New
Streamlined Demo Booking
Prospective facilities can schedule a live product demo with a clearer calendar, timezone selection, optional guest invites, and a smoother confirmation experience from the website.
New
Customer Car Detail Layout Settings
Facilities can choose which vehicle sections and fields appear on customer portal car pages, separately from the staff dashboard layout.
New
Automatic Damage Marking
Teams can enable a setting to open the damage marking tool immediately after capturing inspection photos, helping staff document issues faster during walkthroughs.
New
Customer Mobile App Experience
Customers who add the portal to their phone home screen now see improved layout on notched devices and a cleaner full-screen browsing experience.
New
Facility Page Banner Editor
Public facility pages now support customizable banner images with cropping and positioning tools so teams can showcase their brand on customer-facing pages.
New
Website Shareable Links
Teams can copy ready-made links for customer login, public facility pages, registration, and vendor invoice pages from website settings for faster sharing in email, texts, and printed materials.
New
Customizable Customer Home Page
Facilities can design the customer portal home screen with personalized greetings, quick action buttons, car sliders, upcoming service events, social event cards, and custom link grids, with a live preview while editing.
New
Video Thumbnails on Vehicle List
The cars list now displays video thumbnails with a play indicator when a vehicle uses a video as its profile image.
New
Event Importer Media Attachments
When importing events from spreadsheets, teams can include bundled photos, videos, and documents that attach to the imported records automatically.
New
Outlook Calendar Subscription
Calendar feeds now include a one-click Add to Outlook option alongside existing Apple and Google calendar subscription links.
New
Faster Large Vehicle Imports
Bulk vehicle imports now process in smaller steps with clearer progress tracking, making large data migrations more reliable especially when photos are included.
New
Consistent Date and Time Display
Dates and times now appear more consistently across scheduling, billing forms, and facility settings using your team's preferred format.
New
Registration Renewal Alerts
When automatic license plate lookups detect a renewed registration or inspection date, team members can receive email alerts so staff stay informed without manual checks.
New
Parking Occupancy Timeline
Parking reports now include a visual timeline that shows when each vehicle occupied a spot or zone over your selected date range, making movement patterns easier to review.
New
Event Assignment Notifications
Appointments can be assigned to team members and vendors, with notifications that help the right people know when work is booked or reassigned.
New
Facility Wide Search
Staff can use a single search shortcut to find cars, customers, parking spots, parking zones, and events, then jump directly to the right record faster.
New
Customizable Overview Dashboard
Staff can build a personalized operations home with charts, activity feeds, quick actions, parking maps, inbox lists, schedules, vehicle grids, and CRM boards, while admins can set team default layouts and templates.
New
Recurring Plan Setup Shortcuts
Recurring billing setup now has searchable product and price selectors with inline creation, making it faster to add plans or price options without leaving the billing flow.
New
Help Guides With Updated Screenshots
The documentation center now includes refreshed screenshots and clearer walkthroughs across scheduling, payments, parking, contacts, cars, contracts, settings, inbox, marketing, events, and facility web pages.
New
Recurring Commitment Term Controls
Recurring price options can include a minimum commitment term and choose whether billing ends automatically or continues after the term, helping teams sell storage plans with clearer expectations.
New
Payment Method Change Alerts
Team members can receive branded email alerts when a customer adds or changes the payment method used for automatic billing, helping billing teams stay aware of important updates.
New
Shared Tag Management
Teams can create and reuse shared tags across cars, customers, and events, helping staff organize records with consistent labels.
New
Create Event Layout Preferences
Staff can choose one, two, or three column layouts for the create event screen on desktop and mobile, making the booking flow easier to match each team's device setup.
New
Event Importer
Staff can import past or external event records from CSV or Excel, map columns, review matches, skip or replace rows, and keep event history connected to the right vehicles and customers.
New
Event Booking Option Selection
When event types have multiple options, staff and customers can choose the right option while scheduling and see the related price or completion billing note before booking.
New
Calendar Subscriptions
Staff can subscribe to the facility schedule in Apple Calendar, Google Calendar, or Outlook, choose location specific feeds, hide customer or vehicle details with busy only privacy, and rotate links when access needs to change.
New
Expanded Help Guides
The in-app documentation center now includes searchable guides with screenshots for cars, contacts, contracts, payments, parking, scheduling, settings, facility web pages, and getting started.
New
Schedule Display Mode
The schedule can open in a clean full screen display view that keeps current filters, hides extra navigation, and works well for wall displays, shared monitors, and screen sharing.
New
Contract Signature Reuse and Voiding
Facilities can let customers opt in to reuse their signature on future unchanged agreements, and staff can void signed contracts or bundles with a reason while keeping the signed history for records.
New
Recurring Payment Preference Reminders
Staff can send or resend secure emails from a recurring plan asking customers to choose card, bank transfer, or cash/check, with the plan clearly marked while it is waiting on the customer.
New
Facility Data Protection Improvements
Additional safeguards now keep AI tools, event billing records, parking map edits, and phone or message activity tied to the correct facility account.
New
Economic Occupancy Reporting
Recurring billing reports can compare current recurring revenue against marked street rate capacity, helping teams understand revenue opportunity, occupied units, and pricing performance at a glance.
New
Searchable Team Switching
Multi-team users can search facilities from the sidebar switcher, making it faster to move between accounts when managing several locations or brands.
New
Marketplace Sale Status Tools
Staff can create marketplace listings or mark vehicles as sold from the vehicle sale card, making public sale status easier to keep current.
New
Facility Page QR Codes
Public facility pages now have shareable QR codes so teams can add quick customer access to signage, printed materials, and front desk workflows.
New
Invoice Sending Clarity
Invoice creation and finalization now provide clearer feedback when a customer has no email on file, avoid unexpected automatic sends for send later invoices, and better support scheduled auto-charge workflows.
New
VIN Based New Car Intake
If a VIN scan or lookup does not match an existing car, staff can start a new car intake from that VIN and carry it into the walkthrough and vehicle details.
New
Note Visibility Controls
Customer and vehicle notes now use a clearer Customer visible versus Internal only selector across note entry and activity feeds, helping teams choose what customers can see.
New
Rent Roll Filters and Excel Export
Recurring billing reports now include per-column filters, filtered summary totals, clearer empty states, and Excel export using the visible report columns.
New
Price Variant Quick Editing
Product detail pages now support inline editing for price variant names and tax rates, reducing the steps needed to keep products and recurring plans up to date.
New
Product Capacity Controls
Products and price variants can now track total capacity, customer availability behavior, and live subscriber counts so teams can prevent overselling and manage waitlists more confidently.
New
Guided Custom Domain Setup
Facilities can set up branded website, customer login, and email domains from settings with a clearer checklist, step-by-step domain instructions, and status checks so customer links and emails feel more consistent with the facility brand.
New
Safer Bulk Import Review
Import previews now flag possible duplicate vehicles and customers before records are added, with options to skip or replace matches while preserving linked customers, photos, notes, declared values, and key expiration dates.
New
Rent Roll Reporting Accuracy
Recurring billing reports now include clearer rate breakdowns, rate anniversary dates, current parking context, and multi-vehicle subscription details across more recurring billing setups.
New
Event Billing Completion Workflow
Paid appointments can now prepare an invoice when scheduled and finalize or charge it when the work is completed, helping teams keep billing aligned with the service lifecycle.
New
Recurring Billing Start Controls
Staff can prepare recurring plans before they go live, request a customer's payment preference before activation, allow offline payment choices, and schedule a future cancellation date from the recurring billing flow.
New
CRM Settings Autosave
Customer stages, customer types, and lead sources now autosave while teams edit and reorder them, making CRM setup faster and reducing the chance of losing configuration changes.
New
Classic.com Market Source Autofill
Staff can paste a Classic.com market link and load matching market details into a vehicle record, making valuation charts and market comparisons easier to keep accurate.
New
Invoice Receipt and Contact Settings
Teams can set default invoice payment terms, choose a billing contact email for invoice questions, and control whether branded receipt emails send automatically after payments.
New
Vehicle Aware Onboarding Contracts
Registration flows now keep the vehicle step in the right place when contract templates need car information, and customers can fill missing vehicle details while signing.
New
Expanded Product Feature Pages
Public feature pages now include more complete explanations and demos for major areas such as contracts, branding, damage documentation, insurance reporting, customer registration, and vendor management.
New
Parking Report by Vehicle
Parking occupancy reports can now switch between movement-level detail and one row per vehicle, with spot or zone context included in on-screen views and branded PDF exports.
New
Vehicle List Quick Editing
The cars table now supports faster inline edits for key vehicle details and shows richer value, market, and service plan context without requiring staff to open each vehicle record.
New
Guided Facility Sign
Up Checkout - New facilities can now complete account details and payment setup in a clearer multi-step checkout before starting their trial.
New
Accounting Connection Alerts
Teams now receive clearer dashboard, email, and Slack alerts when QuickBooks or Xero needs reconnection, helping keep invoice and payment syncing on track.
New
Invoice Fee Accuracy Improvements
Draft invoice totals now refresh processing fees when line items or payment preferences change so customers see more accurate amounts before payment.
New
Customer Payment Preference Requests
Staff can send customers a secure link to choose a preferred payment method for an invoice or recurring plan before billing is finalized, with fee estimates shown before they confirm.
New
Customer Stages and Sources
Teams can customize customer stages, types, sources, and follow-up due dates so staff know who needs attention and why.
New
Customer Follow
Up Board - The customer list now includes a board view for organizing leads, current customers, and former customers by follow-up stage.
New
Event Billing Documentation
Linked billing records now show related events and support additional photo uploads, keeping invoices, quotes, and service documentation easier to review together.
New
Event Invoice and Quote Linking
Staff can link appointments and photo sessions to invoices or quotes, making it easier to connect service work with billing records.
April 2026
New
Contract Insurance Field Autofill
Contract templates can now pull vehicle insurance company, policy number, policy holder, and policy expiration details from car records.
New
Payments Dashboard Stability
The payments overview now calculates receivables and past due totals more efficiently and keeps the mobile view stable while still showing key billing totals.
New
Parking Zone Assignment History
Zone parking is now tracked like spot parking, so moves into zones appear consistently in car activity, photo walkthroughs, occupancy views, and parking reports.
New
Saved Payment Method Reliability
Newly added customer payment methods are now set as the default for future invoices more consistently.
New
Manual Sends With Notification Controls
Disabling automated customer notifications now keeps manual sends available for portal invites, invoices, quotes, contracts, receipts, billing links, and photo session invites.
New
Billing Link Sharing Options
Staff can share payment setup links by email, text message, or copyable link from customer payment methods and recurring payment dialogs.
New
Rent Roll Vehicle and Parking Context
Recurring billing reports now show linked vehicles, multiple vehicles per billing period, and current parking spot or zone context.
New
Rent Roll Rate Breakdown
Recurring billing reports now separate base rate, processing fees, and customer total for clearer revenue and customer charge review.
New
Custom Registration Fields
Registration forms now support custom configured fields and validation for custom registration cards.
New
Branded Emails and Public Pages
Team branding now applies more consistently across emails, public facility pages, registration, marketplace, and invoice flows.
New
Public Facility Navigation
Facility public pages now share a consistent subpage navigation across registration, marketplace, and invoice sections.
New
Customer Registration Payment Methods
Registration payment setup now respects team payment method availability and fee rates.
New
Cash/Check Registration Payments
Registration payment forms can now let customers choose offline cash or check payment when a facility enables that option.
New
Custom Status Owners and Due Dates
Custom statuses can now track assignees and due dates on appointments and photo sessions.
New
Event Notes on Scheduling and Parking
Event descriptions and notes now appear across schedule dialogs, parking views, and car activity context.
New
Recurring Price Breakdown
Recurring subscription views now show clearer price breakdowns for easier billing review.
New
Car Tags
Vehicle records now support team level tags for filtering and organizing the cars list.
New
Recurring Import Preview
Subscription imports now include a preview step for validating recurring billing data before import.
New
Custom Statuses
Teams can create reusable custom statuses for appointments and photo sessions and manage them from settings.
New
Setup Guide Banner
Team settings now includes a setup guide banner to help facilities finish key onboarding tasks.
New
Vendor Payout Management
Teams can review vendor invoices, create payouts, and mark vendor invoices as paid from the payments area.
New
Vendor Invoice Portal
Vendors can submit invoices through dedicated vendor and public facility invoice flows.
New
Vendor Bank Account Setup
Vendor onboarding now supports Stripe based bank setup and payout readiness checks.
New
Passkey Authentication
Users can add and manage passkeys for Face ID, Touch ID, Windows Hello, or security key sign in.
New
Vehicle Fuel Level History
Car detail pages now support editable fuel level readings with historical tracking and charts.
New
Schedule Availability Improvements
Scheduling received timezone and availability fixes across month, day, and booking views.
New
Vehicle Odometer History
Car detail pages now support editable odometer readings with mileage history and trend charts.
New
Parking Map Search
Parking maps now include search support for quickly locating spots and assignments.
New
Registration Payment Method Choice
Customer registration now supports choosing available payment methods during onboarding.
New
Multi Team Switching
Users with access to multiple teams can switch teams directly from the app shell.
New
Location Aware Scheduling
Scheduling components now use shared facility scheduling helpers for more consistent availability behavior.
New
Invoice Charge On File
Invoices can now be charged directly against a saved payment method from the invoice detail page.
New
Find Storage Lead Progress Saving
The find storage lead flow now saves progress across steps so prospects can complete longer requests more reliably.
New
Recurring Billing Reliability Improvements
Recurring subscriptions, off session billing, invoice creation, and webhook handling received reliability upgrades.
New
Billing Period Vehicle Tracking
Billing periods now track which vehicles were associated with a recurring subscription period.
New
Subscription Vehicle Memo Sync
Recurring subscriptions can now sync linked vehicle details into Stripe invoice memo data.
New
Event Billing Cards
Schedule and session pages now show event billing details directly in context.
March 2026
New
Stripe Status Visibility
Payments pages now surface clearer Stripe integration status information.
New
Recurring Revenue Reporting
Recurring billing reports now include richer rent roll and revenue details.
New
Monthly Recurring Batch Charges
Added backend support for batching monthly recurring customer billing activity.
New
Bulk Import Cleanup Tools
Added cleanup and configuration helpers for large import jobs.
New
Facility Blockout Dates
Teams can block out facility dates so customer scheduling and availability checks avoid unavailable days.
New
Google Review Requests
Teams can request Google reviews from customers, track review activity, and manage review settings from marketing.
New
Event Booking Rules
Event types now support more scheduling rules around availability, approvals, and booking behavior.
New
Invoice Email Improvements
Invoice, receipt, and billing emails now use more consistent formatting and delivery behavior.
New
Customer Magic Link Access
Customers can now use dedicated magic link sign in flows for easier portal access.
New
Inbox Messaging Reliability
SMS and inbox timelines now handle inbound and outbound message updates more consistently.
New
Bulk Import Tooling
Added script based tooling for larger customer and vehicle imports.
New
Contract Signing Reliability
Contract and contract bundle pages now handle template field data more consistently during signing.
New
Registration Document Uploads
Public registration forms can now collect required customer documents during onboarding.
New
Marketing Campaign Metrics Fix
Campaign activity now records delivered and scheduled recipients correctly so marketing performance dashboards no longer get stuck at zero.
New
Customer Report Builder
Added a customer reporting page for reviewing customer records in a dedicated report view.
New
Rent Roll Reporting
Added a recurring payments rent roll report for tracking subscription revenue, customer billing, and recurring plan details.
New
Photo Annotation Metadata Fixes
Photo annotations and checklist metadata now save more reliably across car and session pages.
New
Workflow Events In Progress Status
Workflow linked events now correctly display and track the In Progress status throughout photo sessions and schedule views.
New
Inbox Auto Scroll
Customer inbox timelines now auto scroll to the most recent message when opened.
New
Better Email Newline Rendering
Outbound emails now convert line breaks into proper HTML formatting so multi line messages render correctly.
New
Email Compose Mobile Layout Fix
The email compose textarea is now capped so the Send button stays visible on smaller screens.
New
Help Ticket Markdown Styling
Help and support ticket comments now render with improved markdown typography and readability.
New
Marketing Editor Stability Improvements
Fixed field code selector layering and improved rich text editor behavior in email compose.
New
Admin Cross Team Access Granting
Global admins can now grant cross team switching access for users directly from the admin team page.
New
Customer Scheduling Past Date Protection
Customer booking flows now prevent selecting past dates while preserving staff override flexibility.
New
Workflow Checklist Step Reliability
Events with both checklist and photo rules now consistently include the checklist step instead of skipping it.
New
Vehicle Notes Rollup
Car pages now support a rolled up notes feed that includes vehicle notes plus linked event notes with clear context labels.
New
Day Events Dialog Redesign
Daily schedule event dialogs now include compact summaries, warning badges, and a cleaner mobile friendly event list.
New
Latest Notes In Activity Timeline
Vehicle activity rows now surface the latest note for appointments and sessions for faster review.
New
Grouped Event Quick View
Overlapping schedule events now group sooner and open in an accessible dialog for easier multi event review.
New
Saved Calendar View Preference
The schedule page now remembers each user preferred calendar view mode between visits.
New
Landscape Photo Orientation Fixes
Photo capture and upload paths now normalize landscape orientation across camera workflows including VIN scanning.
New
Month View Navigation Improvements
Monthly calendar view now has inline month navigation and fixes for collapsed layout and date range handling.
New
Bulk Event Import Reliability
Bulk event importer now reads files more reliably across browsers before parsing large ZIP uploads.
New
Schedule Month View
Added a full calendar month view mode to the scheduling experience.
New
Mobile Progress View
Added a mobile optimized progress view with swipeable tabs, richer headers, and status change confirmation prompts.
New
Floor Map Label Readability
Increased floor map text size for spots, zones, lifts, and labels to improve at a glance readability.
New
QuickBooks Retry Automation
Added automated retry handling for failed QuickBooks sync jobs to improve accounting sync reliability.
New
Recurring Import Start Date Override
Recurring subscription imports now support applying a single start date override across all imported rows.
New
Schedule Calendar Navigation Gestures
Time grid calendars now support swipe, arrow key, and horizontal wheel navigation for faster day to day movement.
New
Floor Plan Group Rotation
Rotate groups of parking spots and zones together around their center point in the floor plan editor for faster layout adjustments.
New
Bulk Pricing for Recurring Billing
Change prices across multiple recurring subscriptions at once from a single page with preview and confirmation.
New
Payments Hub Redesign
A rebuilt payments section with dedicated tabs for Invoices, Quotes, Recurring, and Products for faster navigation and streamlined billing management.
New
Localized Date and Currency Formatting
All dates, times, and currency values throughout the app now respect your team's configured locale and formatting preferences.
New
Clickable Invoice Rows
Click any row in the payments table to open invoice details instantly without using the actions menu.
New
Email Field Code Autocomplete
Type {{ in the marketing email editor to get autocomplete suggestions for all available customer and vehicle field codes including snake_case format.
New
Onboarding Document Requirements
Require customers to upload multiple document types such as both a driving license and proof of insurance during the onboarding flow.
New
Improved Email Rendering on Mobile
Marketing email logos and images now render correctly across all mobile email clients through automatic image format transcoding.
New
Facility Public Pages
Your facility can create a branded public profile page with photo gallery, service listings, and a registration inquiry button so customers can discover and engage with your facility online.
New
Find Storage Lead Capture
A new multi step wizard lets prospective customers submit storage requests with their location, vehicle details, and contact info, delivered as qualified leads to your team.
New
Photo Session PDF Reports
Generate branded PDF reports from any photo session complete with annotated damage photos, maintenance checklists, and your facility's logo for professional customer handoff.
New
Help & Support Center
Submit bug reports and feature requests directly from the dashboard with image attachments, upvoting, and real time status tracking.
New
Public REST API
A new API with key based authentication lets external tools and integrations pull car and customer data from your facility in real time, complete with interactive documentation.
New
Car Detail Page Customization
Choose which sections and fields appear on the car detail page for both your team dashboard and the customer portal via drag and drop settings.
New
Improved Photo Thumbnails
Car thumbnails now upload at higher quality for a sharper, clearer appearance across the dashboard.
New
Classic.com Valuation Override
Override the automatic Classic.com market valuation for any vehicle by linking to a specific Classic.com listing URL.
New
Flexible Billing Intervals
Recurring billing now correctly supports and displays any cadence including weekly, quarterly, and custom intervals across the dashboard and customer portal.
New
Customer Credits
Issue account credits to customers and automatically apply them toward future invoices and charges.
New
Registration Form Builder
Configure which steps and cards appear on your facility's public registration form using a modular drag and drop card system.
February 2026
New
Xero Accounting Integration
Connect your facility to Xero for automatic two way sync of customers, invoices, payments, refunds, and payouts to keep your books up to date without manual data entry.
New
Vendor Appointment Portal
External vendors now get a dedicated portal to view assigned appointments, see vehicle and transport details, update job status, and add notes without needing access to your main dashboard.
New
Thumbnail Position Editor
Drag to reposition how a vehicle's thumbnail photo is cropped, ensuring the most important part of the image is always visible.
New
Zoomable Photo Viewer
Pinch to zoom and pan on vehicle photos to inspect damage annotations and details up close on any device.
New
VIN Barcode Scanner
Scan a VIN barcode using your device camera to instantly pull up a vehicle's detail page during check in or lot walks.
New
PPF Damage Type
Added "PPF Damage" as a new damage classification option in the photo inspection workflow.
New
VIN Scan Lookup
Quickly scan or enter a VIN from the sidebar or mobile bottom nav to jump straight to a car's page.
New
Booking Sharing
Customers can now see who else has booked a time slot. Facility operators can enable this per event type, and customers can mark their booking as private.
New
Smarter VIN Scanner
The VIN scanner now uses multiple detection layers for faster, more reliable results.
New
Safari Stripe Fix
Stripe onboarding now opens in a new tab on Safari to prevent crashes from complex bank redirect chains.
New
Payments Dashboard Redesign
The Revenue Overview card now shows three KPI tiles: Collected Revenue, Accounts Receivable, and Past Due invoices at a glance.
New
Social Preview Cards for Photo Sessions
Shared photo session links now display rich preview cards with the vehicle photo, event type, and facility branding on social media and messaging apps.
New
NHTSA Vehicle Data Lookup
Vehicles with a VIN now automatically decode detailed specs from the free NHTSA (US Gov) database.
New
Car Thumbnail Upload
Upload a custom thumbnail photo directly from the car detail header for quick visual identification.
New
Autosave on Car & Customer Detail Pages
Car and customer detail pages now use full-width layouts with the top navigation hidden for a more focused experience.
New
Marketing Calendar Fix
Fixed the quick date range selector layout on mobile in the marketing calendar.
New
Improved Damage Marking
Larger, easier-to-tap action buttons after capturing damage photos on mobile devices.
New
Camera Zoom Controls
Preset zoom level controls (1x, 2x, 3x) in the in-app camera for precise photo documentation.
New
Customer Invite Fallback Link
Customer onboarding emails now include a plain text link fallback for email clients that don't render buttons.
New
Declared Value Sync
Automatically sync declared vehicle values from signed contracts to car records.
New
Invoice Void & Duplicate
Void finalized invoices and duplicate existing invoices as new drafts to save time on recurring charges.
New
Damage Visibility Settings
Control which damage documentation photos are visible to customers in their portal.
New
Improved Fee Passthrough Configuration
Configure whether card and ACH processing fees are absorbed or passed through to customers, with transparent rate breakdowns.
New
In App Camera
A built-in camera for photo walkthroughs with zone and part context overlays, so every photo is automatically tagged with its location.
New
Tire Pressure Tracking
Record and track tire pressure readings during vehicle intake walkthroughs.
New
Notes System
Add internal notes to cars and customers with visibility controls to manage what information is shared.
New
Marketplace Cart & Checkout
A complete shopping cart and checkout flow for your facility marketplace with phone verification.
New
AI Assistant
An AI-powered assistant that can look up cars, customers, parking, scheduling, and payments using natural language queries.
New
Vehicle Auction System
Run online auctions for customer vehicles with bidder registration, bid verification, and automated auction close workflows.
New
QuickBooks Online Integration
Full two-way sync with QuickBooks Online including automatic invoice, payment, and customer synchronization with reconciliation.
New
Subscription Pause & Resume
Temporarily pause customer subscriptions and resume them when ready, keeping all settings intact.
New
Customer Onboarding Improvements
Customizable multi-step onboarding flow for new customers including profile setup, contract signing, payment method, and document uploads.
New
Improved Smart Search
An enhanced search experience across your dashboard for quickly finding cars, customers, and more.
New
Improved International Payment Support
Expanded Stripe payment support with country-specific fee structures for card and ACH payments.
New
Platform Subscription Management
Admin tools for managing team platform subscriptions including plan changes and billing.
New
Single Channel Campaign Editor
Streamlined campaign editor focused on individual channels (email or SMS) for faster campaign creation.
New
Stripe Branding Sync
Automatically sync your team branding (logo, colors, name) to your Stripe Connect account for consistent payment experiences.
New
Marketing Campaign Duplication
Quickly duplicate existing marketing campaigns as a starting point for new ones.
New
Community Hub
A full-featured community messaging system with channels, real-time messaging, admin management, and unread notification badges.
New
Event PDF Reports
Generate professional PDF reports from photo sessions with all captured images and annotations.
New
Automatic Contract Bundling
Since most of your contracts are built to have one car entered into it but everyone has a guy with 3+ cars, we've setup a way for contracts to automatically "bundle" these into one single contract to sign. This way if someone has 3 cars, they will get a 3 car contract bundle. For them its just like signing one contract but they get 3 separate ones stored for each car.
New
Contract Bundles
Bundle multiple contracts together and send them as a single signing request to customers.
New
Subscription Bulk Pricing
Update pricing across multiple subscriptions at once with the new bulk pricing tool on the subscriptions page.
New
Subscription Bulk Cancel
Cancel multiple subscriptions simultaneously with the bulk cancel action.
New
Merge Subscriptions
Combine multiple subscriptions for the same customer into a single consolidated subscription.
New
Subscription Importer
Admin tool to bulk import existing subscriptions from external systems.
New
Update Subscription Payment Method
Change the payment method on individual subscriptions directly from the subscriptions table.
New
Subscription Quantity Management
Adjust subscription quantities with a dedicated dialog for easy updates.
New
Dynamic Checklists
Configure custom checklists for event types and photo walkthroughs to standardize your processes.
January 2026
New
Floor Plan Zone Occupancy
Zones on the floor plan now show real-time occupancy counts and you can view all cars assigned to a specific zone.
New
Facility Setup Guide
A new step-by-step onboarding checklist guides new facilities through initial configuration with progress tracking in the sidebar.
New
Parking Zone Assignment
You can now assign a cars location to a parking zone rather than a specific spot. This will enable you to have a looser tracking mechanism (eg rows, buildings, general areas) compared to a specific spot or lift (eg 114, Lift 14 - Level 2).
New
Better Onboarding Checklist
You will now see an onboarding checklist in your side navigation to help guide you through account setup processes. This will provide more granular guidance and instruction on account setup and how to use the application.
New
Parking Spot PDF Reports
Generate downloadable PDF inventory reports for your parking spots with current occupancy and assignment details.
New
Combined Marketing & Social Events
Marketing and social events are now managed together in one "Marketing & Events" page making it easier to plan communications, social posts and events in one place.
New
Vendor Management Inside Payments
Vendors/service providers are now managed under Payments, with clearer vendor status, invites, and Stripe connection visibility to support smoother vendor onboarding and payouts.
New
Android App Branding Fix
The customer portal can now be added to Android home screens with more accurate facility branding.
New
Smarter Event Checklists & Walkthroughs
Checklists now support better structure (grouping/organization), clearer progress, and a more seamless experience.
New
Upgraded Payments & Subscription Management
The Payments area has been improved to make it easier to find what you need (better filtering and navigation) and to manage customer subscriptions more efficiently, including adding subscriptions to start in the future and seeing key billing details at a glance.
New
Vendor Cost & Margin Tracking by Service
You can now associate vendors to specific products/price tiers and record vendor costs, so you can understand margins per service and keep pricing/costs organized.
New
Country Specific Vehicle Terminology
Labels for inspections and registrations now adapt to your region—MOT and Road Tax for UK, WOF and Rego for NZ, and standard US terms elsewhere. More countries and support coming soon!
New
Workflows
Create workflows to combine multiple events into a single standard operating procedure.
New
Checklist Builder
Build checklists for event types! Use these to create SOPs for facility operators!
New
Team Country Settings
Configure your facility's country in team settings to enable regional features like plate lookups and localized terminology.
New
International License Plate Lookup
Look up vehicle details automatically from UK (DVLA) and New Zealand (CarJam) license plates, auto-populating make, model, year, VIN, MOT/WOF expiration, and more.
New
Customer Documents
New document management system with customizable document types (Registration, Insurance, Title, etc.). Staff can categorize uploads with visual icons and colors. Team admins can create custom document types in settings and control which types customers can view and upload themselves.
New
Customer Information Self Service
Customers can now manage their own profile directly from the customer dashboard. Update personal information, phone number with international support, and address with Google Places autocomplete. Profile photos can be uploaded and changes automatically sync to Stripe billing.
New
Parking Occupancy Reporting
Generate detailed reports on parking spot utilization, occupancy rates, and availability trends across your facility locations.
New
Itemized Price Breakdown
Customers now see a clear breakdown of costs including subtotals, fees, and taxes before completing a purchase.
New
What's New Announcements
(What you are seeing right now) you'll now see this popup highlighting new features and updates you log in. I hope this keeps you informed about new improvements to CSS!
New
Tax Collection Setup
Facilities can now configure and automatically apply sales tax to their products and services based on location.
New
Terms of Service Updates
Updated terms of service to support new tax collection features.
New
Booking Approval Workflow
For services requiring approval, customers receive confirmation once staff reviews and approves their booking request. This is now a switch on the event's settings page
New
Multiple Contacts Per Customer
Businesses can now add multiple contacts (spouse, assistant, etc.) to a single customer account, each with their own login access.
New
Fuel Level Tracking
Easily track and record vehicle fuel/gas levels during any events.
New
Vendor Management
Facilities can now onboard vendors (detailers, PPF, transport, etc.) and link them to products and services. Vendors can get scheduling notifications, be incorporated into booking workflows, quotes/estimates, etc.
New
Professional Quotes
Create and send professional quotes to customers, who can review and accept them online. Quotes automatically convert to invoices when approved.
New
Spanish Language Support
The customer portal is now available in both English and Spanish, automatically displaying in the customer's preferred language.
New
Recurring Events
Set up events that automatically repeat on a schedule (monthly detailing, annual inspections, etc.).
New
Live Transport Tracking & Notifications
Customers can now track their vehicle's location in real-time during transport services with a live map view. They can also get notifications at each stage of transport
New
Improved Customer Scheduling Experience
Customer portal scheduling redesign. Larger buttons, more simple layouts, easier booking for events.
New
Social Media Integrations
Connect your facility to Facebook, Instagram, X, and LinkedIn to schedule and automatically post content across all major platforms.
New
Date & Time Preferences
Facilities can configure their preferred date format (MM/DD vs DD/MM) and time format (12hr vs 24hr) displayed throughout the system.
New
Smarter Photo Analysis
Improvements to AI photo analysis to extract information like VIN, mileage, and condition notes.
New
Email Campaign Builder
Improved email design tools with rich text formatting for creating professional marketing emails.
New
Event Notification Customizations
Customers and team members can customize the frequency and types of their notifications (email, push, sms)
New
Enhanced Vehicle Database
Improved vehicle lookup with comprehensive make, model, trim, and year data for more accurate car records.
New
Classic.com integration
We have integrated data from classic.com directly on platform so you can get realtime accurate vehicle valuations of cars within your facility.
December 2025
New
List for sale & sourcing requests
You and your customers can list vehicles for sale on a facility marketplace where interested buyers can express interest directly. Customers can also create sourcing requests if they are on the market for a new car.
Have a feature request?
We're always looking for ways to improve. Book a demo to share your ideas with our team.