New
Workflow Events In Progress Status
Workflow linked events now correctly display and track the In Progress status throughout photo sessions and schedule views.
Changelog
Product Updates
Stay up to date with the latest features, improvements, and updates we're shipping to make your facility operations even better.
March 2026
New
Inbox Auto Scroll
Customer inbox timelines now auto scroll to the most recent message when opened.
New
Better Email Newline Rendering
Outbound emails now convert line breaks into proper HTML formatting so multi line messages render correctly.
New
Marketing Editor Stability Improvements
Fixed field code selector layering and improved rich text editor behavior in email compose.
New
Help Ticket Markdown Styling
Help and support ticket comments now render with improved markdown typography and readability.
New
Email Compose Mobile Layout Fix
The email compose textarea is now capped so the Send button stays visible on smaller screens.
New
Admin Cross Team Access Granting
Global admins can now grant cross team switching access for users directly from the admin team page.
New
Customer Scheduling Past Date Protection
Customer booking flows now prevent selecting past dates while preserving staff override flexibility.
New
Month View Navigation Improvements
Monthly calendar view now has inline month navigation and fixes for collapsed layout and date range handling.
New
Saved Calendar View Preference
The schedule page now remembers each user preferred calendar view mode between visits.
New
Grouped Event Quick View
Overlapping schedule events now group sooner and open in an accessible dialog for easier multi event review.
New
Day Events Dialog Redesign
Daily schedule event dialogs now include compact summaries, warning badges, and a cleaner mobile friendly event list.
New
Latest Notes In Activity Timeline
Vehicle activity rows now surface the latest note for appointments and sessions for faster review.
New
Vehicle Notes Rollup
Car pages now support a rolled up notes feed that includes vehicle notes plus linked event notes with clear context labels.
New
Landscape Photo Orientation Fixes
Photo capture and upload paths now normalize landscape orientation across camera workflows including VIN scanning.
New
Floor Map Label Readability
Increased floor map text size for spots, zones, lifts, and labels to improve at a glance readability.3/17/2026 - Workflow Checklist Step Reliability - Events with both checklist and photo rules now consistently include the checklist step instead of skipping it.
New
Mobile Progress View
Added a mobile optimized progress view with swipeable tabs, richer headers, and status change confirmation prompts.
New
Bulk Event Import Reliability
Bulk event importer now reads files more reliably across browsers before parsing large ZIP uploads.
New
Schedule Month View
Added a full calendar month view mode to the scheduling experience.
New
QuickBooks Retry Automation
Added automated retry handling for failed QuickBooks sync jobs to improve accounting sync reliability.
New
Schedule Calendar Navigation Gestures
Time grid calendars now support swipe, arrow key, and horizontal wheel navigation for faster day to day movement.
New
Recurring Import Start Date Override
Recurring subscription imports now support applying a single start date override across all imported rows.
New
Bulk Pricing for Recurring Billing
Change prices across multiple recurring subscriptions at once from a single page with preview and confirmation.
New
Floor Plan Group Rotation
Rotate groups of parking spots and zones together around their center point in the floor plan editor for faster layout adjustments.
New
Payments Hub Redesign
A rebuilt payments section with dedicated tabs for Invoices, Quotes, Recurring, and Products for faster navigation and streamlined billing management.
New
Localized Date and Currency Formatting
All dates, times, and currency values throughout the app now respect your team's configured locale and formatting preferences.
New
Clickable Invoice Rows
Click any row in the payments table to open invoice details instantly without using the actions menu.
New
Onboarding Document Requirements
Require customers to upload multiple document types such as both a driving license and proof of insurance during the onboarding flow.
New
Email Field Code Autocomplete
Type {{ in the marketing email editor to get autocomplete suggestions for all available customer and vehicle field codes including snake_case format.
New
Improved Email Rendering on Mobile
Marketing email logos and images now render correctly across all mobile email clients through automatic image format transcoding.
New
Find Storage Lead Capture
A new multi step wizard lets prospective customers submit storage requests with their location, vehicle details, and contact info, delivered as qualified leads to your team.
New
Facility Public Pages
Your facility can create a branded public profile page with photo gallery, service listings, and a registration inquiry button so customers can discover and engage with your facility online.
New
Photo Session PDF Reports
Generate branded PDF reports from any photo session complete with annotated damage photos, maintenance checklists, and your facility's logo for professional customer handoff.
New
Car Detail Page Customization
Choose which sections and fields appear on the car detail page for both your team dashboard and the customer portal via drag and drop settings.
New
Help & Support Center
Submit bug reports and feature requests directly from the dashboard with image attachments, upvoting, and real time status tracking.
New
Public REST API
A new API with key based authentication lets external tools and integrations pull car and customer data from your facility in real time, complete with interactive documentation.
New
Improved Photo Thumbnails
Car thumbnails now upload at higher quality for a sharper, clearer appearance across the dashboard.
New
Classic.com Valuation Override
Override the automatic Classic.com market valuation for any vehicle by linking to a specific Classic.com listing URL.
New
Customer Credits
Issue account credits to customers and automatically apply them toward future invoices and charges.
New
Flexible Billing Intervals
Recurring billing now correctly supports and displays any cadence including weekly, quarterly, and custom intervals across the dashboard and customer portal.
New
Registration Form Builder
Configure which steps and cards appear on your facility's public registration form using a modular drag and drop card system.
New
Xero Accounting Integration
Connect your facility to Xero for automatic two way sync of customers, invoices, payments, refunds, and payouts to keep your books up to date without manual data entry.
February 2026
New
Vendor Appointment Portal
External vendors now get a dedicated portal to view assigned appointments, see vehicle and transport details, update job status, and add notes without needing access to your main dashboard.
New
Thumbnail Position Editor
Drag to reposition how a vehicle's thumbnail photo is cropped, ensuring the most important part of the image is always visible.
New
VIN Barcode Scanner
Scan a VIN barcode using your device camera to instantly pull up a vehicle's detail page during check in or lot walks.
New
Zoomable Photo Viewer
Pinch to zoom and pan on vehicle photos to inspect damage annotations and details up close on any device.
New
Smarter VIN Scanner
The VIN scanner now uses multiple detection layers for faster, more reliable results.
New
Booking Sharing
Customers can now see who else has booked a time slot. Facility operators can enable this per event type, and customers can mark their booking as private.
New
VIN Scan Lookup
Quickly scan or enter a VIN from the sidebar or mobile bottom nav to jump straight to a car's page.
New
Payments Dashboard Redesign
The Revenue Overview card now shows three KPI tiles: Collected Revenue, Accounts Receivable, and Past Due invoices at a glance.
New
Safari Stripe Fix
Stripe onboarding now opens in a new tab on Safari to prevent crashes from complex bank redirect chains.
New
PPF Damage Type
Added "PPF Damage" as a new damage classification option in the photo inspection workflow.
New
Social Preview Cards for Photo Sessions
Shared photo session links now display rich preview cards with the vehicle photo, event type, and facility branding on social media and messaging apps.
New
NHTSA Vehicle Data Lookup
Vehicles with a VIN now automatically decode detailed specs from the free NHTSA (US Gov) database.
New
Marketing Calendar Fix
Fixed the quick date range selector layout on mobile in the marketing calendar.
New
Car Thumbnail Upload
Upload a custom thumbnail photo directly from the car detail header for quick visual identification.
New
Camera Zoom Controls
Preset zoom level controls (1x, 2x, 3x) in the in-app camera for precise photo documentation.
New
Autosave on Car & Customer Detail Pages
Car and customer detail pages now use full-width layouts with the top navigation hidden for a more focused experience.
New
Improved Damage Marking
Larger, easier-to-tap action buttons after capturing damage photos on mobile devices.
New
Customer Invite Fallback Link
Customer onboarding emails now include a plain text link fallback for email clients that don't render buttons.
New
In App Camera
A built-in camera for photo walkthroughs with zone and part context overlays, so every photo is automatically tagged with its location.
New
Declared Value Sync
Automatically sync declared vehicle values from signed contracts to car records.
New
Invoice Void & Duplicate
Void finalized invoices and duplicate existing invoices as new drafts to save time on recurring charges.
New
Improved Fee Passthrough Configuration
Configure whether card and ACH processing fees are absorbed or passed through to customers, with transparent rate breakdowns.
New
Damage Visibility Settings
Control which damage documentation photos are visible to customers in their portal.
New
Notes System
Add internal notes to cars and customers with visibility controls to manage what information is shared.
New
Tire Pressure Tracking
Record and track tire pressure readings during vehicle intake walkthroughs.
New
Vehicle Auction System
Run online auctions for customer vehicles with bidder registration, bid verification, and automated auction close workflows.
New
Marketplace Cart & Checkout
A complete shopping cart and checkout flow for your facility marketplace with phone verification.
New
AI Assistant
An AI-powered assistant that can look up cars, customers, parking, scheduling, and payments using natural language queries.
New
QuickBooks Online Integration
Full two-way sync with QuickBooks Online including automatic invoice, payment, and customer synchronization with reconciliation.
New
Subscription Pause & Resume
Temporarily pause customer subscriptions and resume them when ready, keeping all settings intact.
New
Customer Onboarding Improvements
Customizable multi-step onboarding flow for new customers including profile setup, contract signing, payment method, and document uploads.
New
Improved Smart Search
An enhanced search experience across your dashboard for quickly finding cars, customers, and more.
New
Improved International Payment Support
Expanded Stripe payment support with country-specific fee structures for card and ACH payments.
New
Platform Subscription Management
Admin tools for managing team platform subscriptions including plan changes and billing.
New
Stripe Branding Sync
Automatically sync your team branding (logo, colors, name) to your Stripe Connect account for consistent payment experiences.
New
Single Channel Campaign Editor
Streamlined campaign editor focused on individual channels (email or SMS) for faster campaign creation.
New
Marketing Campaign Duplication
Quickly duplicate existing marketing campaigns as a starting point for new ones.
New
Event PDF Reports
Generate professional PDF reports from photo sessions with all captured images and annotations.
New
Community Hub
A full-featured community messaging system with channels, real-time messaging, admin management, and unread notification badges.
New
Contract Bundles
Bundle multiple contracts together and send them as a single signing request to customers.
New
Automatic Contract Bundling
Since most of your contracts are built to have one car entered into it but everyone has a guy with 3+ cars, we've setup a way for contracts to automatically "bundle" these into one single contract to sign. This way if someone has 3 cars, they will get a 3 car contract bundle. For them its just like signing one contract but they get 3 separate ones stored for each car.
New
Subscription Bulk Pricing
Update pricing across multiple subscriptions at once with the new bulk pricing tool on the subscriptions page.
New
Subscription Bulk Cancel
Cancel multiple subscriptions simultaneously with the bulk cancel action.
New
Merge Subscriptions
Combine multiple subscriptions for the same customer into a single consolidated subscription.
New
Subscription Importer
Admin tool to bulk import existing subscriptions from external systems.
New
Update Subscription Payment Method
Change the payment method on individual subscriptions directly from the subscriptions table.
New
Subscription Quantity Management
Adjust subscription quantities with a dedicated dialog for easy updates.
New
Dynamic Checklists
Configure custom checklists for event types and photo walkthroughs to standardize your processes.
New
Better Onboarding Checklist
You will now see an onboarding checklist in your side navigation to help guide you through account setup processes. This will provide more granular guidance and instruction on account setup and how to use the application.
New
Parking Zone Assignment
You can now assign a cars location to a parking zone rather than a specific spot. This will enable you to have a looser tracking mechanism (eg rows, buildings, general areas) compared to a specific spot or lift (eg 114, Lift 14 - Level 2).
New
Parking Spot PDF Reports
Generate downloadable PDF inventory reports for your parking spots with current occupancy and assignment details.
New
Floor Plan Zone Occupancy
Zones on the floor plan now show real-time occupancy counts and you can view all cars assigned to a specific zone.
New
Facility Setup Guide
A new step-by-step onboarding checklist guides new facilities through initial configuration with progress tracking in the sidebar.
January 2026
New
Android App Branding Fix
The customer portal can now be added to Android home screens with more accurate facility branding.
New
Vendor Management Inside Payments
Vendors/service providers are now managed under Payments, with clearer vendor status, invites, and Stripe connection visibility to support smoother vendor onboarding and payouts.
New
Combined Marketing & Social Events
Marketing and social events are now managed together in one “Marketing & Events” page making it easier to plan communications, social posts and events in one place.
New
Upgraded Payments & Subscription Management
The Payments area has been improved to make it easier to find what you need (better filtering and navigation) and to manage customer subscriptions more efficiently, including adding subscriptions to start in the future and seeing key billing details at a glance.
New
Vendor Cost & Margin Tracking by Service
You can now associate vendors to specific products/price tiers and record vendor costs, so you can understand margins per service and keep pricing/costs organized.
New
Smarter Event Checklists & Walkthroughs
Checklists now support better structure (grouping/organization), clearer progress, and a more seamless experience.
New
Team Country Settings
Configure your facility's country in team settings to enable regional features like plate lookups and localized terminology.
New
Checklist Builder
Build checklists for event types! Use these to create SOPs for facility operators!
New
Workflows
Create workflows to combine multiple events into a single standard operating procedure.
New
Country Specific Vehicle Terminology
Labels for inspections and registrations now adapt to your region—MOT and Road Tax for UK, WOF and Rego for NZ, and standard US terms elsewhere. More countries and support coming soon!
New
International License Plate Lookup
Look up vehicle details automatically from UK (DVLA) and New Zealand (CarJam) license plates, auto-populating make, model, year, VIN, MOT/WOF expiration, and more.
New
Customer Information Self Service
Customers can now manage their own profile directly from the customer dashboard. Update personal information, phone number with international support, and address with Google Places autocomplete. Profile photos can be uploaded and changes automatically sync to Stripe billing.
New
Customer Documents
New document management system with customizable document types (Registration, Insurance, Title, etc.). Staff can categorize uploads with visual icons and colors. Team admins can create custom document types in settings and control which types customers can view and upload themselves.
New
Parking Occupancy Reporting
Generate detailed reports on parking spot utilization, occupancy rates, and availability trends across your facility locations.
New
Terms of Service Updates
Updated terms of service to support new tax collection features.
New
Itemized Price Breakdown
Customers now see a clear breakdown of costs including subtotals, fees, and taxes before completing a purchase.
New
Tax Collection Setup
Facilities can now configure and automatically apply sales tax to their products and services based on location.
New
What's New Announcements
(What you are seeing right now) you'll now see this popup highlighting new features and updates you log in. I hope this keeps you informed about new improvements to CSS!
New
Booking Approval Workflow
For services requiring approval, customers receive confirmation once staff reviews and approves their booking request. This is now a switch on the event's settings page
New
Fuel Level Tracking
Easily track and record vehicle fuel/gas levels during any events.
New
Vendor Management
Facilities can now onboard vendors (detailers, PPF, transport, etc.) and link them to products and services. Vendors can get scheduling notifications, be incorporated into booking workflows, quotes/estimates, etc.
New
Professional Quotes
Create and send professional quotes to customers, who can review and accept them online. Quotes automatically convert to invoices when approved.
New
Multiple Contacts Per Customer
Businesses can now add multiple contacts (spouse, assistant, etc.) to a single customer account, each with their own login access.
New
Recurring Events
Set up events that automatically repeat on a schedule (monthly detailing, annual inspections, etc.).
New
Spanish Language Support
The customer portal is now available in both English and Spanish, automatically displaying in the customer's preferred language.
New
Live Transport Tracking & Notifications
Customers can now track their vehicle's location in real-time during transport services with a live map view. They can also get notifications at each stage of transport
New
Improved Customer Scheduling Experience
Customer portal scheduling redesign. Larger buttons, more simple layouts, easier booking for events.
New
Social Media Integrations
Connect your facility to Facebook, Instagram, X, and LinkedIn to schedule and automatically post content across all major platforms.
New
Date & Time Preferences
Facilities can configure their preferred date format (MM/DD vs DD/MM) and time format (12hr vs 24hr) displayed throughout the system.
New
Smarter Photo Analysis
Improvements to AI photo analysis to extract information like VIN, mileage, and condition notes.
New
Email Campaign Builder
Improved email design tools with rich text formatting for creating professional marketing emails.
New
Event Notification Customizations
Customers and team members can customize the frequency and types of their notifications (email, push, sms)
New
Enhanced Vehicle Database
Improved vehicle lookup with comprehensive make, model, trim, and year data for more accurate car records.
New
Classic.com integration
We have integrated data from classic.com directly on platform so you can get realtime accurate vehicle valuations of cars within your facility.
New
List for sale & sourcing requests
You and your customers can list vehicles for sale on a facility marketplace where interested buyers can express interest directly. Customers can also create sourcing requests if they are on the market for a new car.
Have a feature request?
We're always looking for ways to improve. Book a demo to share your ideas with our team.