Product update
Shopmonkey integration
Connect Shopmonkey so repair appointments and work orders appear on your facility schedule, with optional two-way sync when your team reschedules or updates status in Car Storage Software.
Many storage facilities run collector service or repair work in Shopmonkey while day-to-day storage operations live in Car Storage Software. The Shopmonkey integration puts both on the same Schedule so the shop and the storage team see the same jobs without double entry.
Why we built it
Shop teams already live in Shopmonkey. Storage staff need to know when cars are arriving for service, what work is in progress, and which vehicles are tied to a job. Copying that into a second calendar does not scale. This integration keeps Shopmonkey as the shop system of record while Car Storage Software stays the facility operations hub.
What syncs into Car Storage Software
After you connect with a Shopmonkey API key and map locations, updates flow in automatically:
- Customers and vehicles — matched to existing records when possible, or created when needed.
- Booked appointments — become schedule events at the appointment time.
- Work orders — show on the event with order number, workflow status, and shop details when Shopmonkey sends them.
If a work order does not have a booked appointment, Car Storage Software still creates a schedule event using a sensible date (such as due date or created date) so the job is visible on the calendar.
Matching prefers existing sync links, then VIN, then email or phone. A license plate alone is never treated as a unique identifier.
How connection works
- Paste your API key
In Shopmonkey, open Settings → API and create a key. In Car Storage Software, open Settings → Integrations → Shopmonkey and paste it.
- Connect
Click Connect Shopmonkey. We validate the key, store it encrypted, and register a signed webhook in Shopmonkey for live updates on appointments, orders, customers, and vehicles.
- Map locations
Match each Shopmonkey location to the correct facility in Car Storage Software so jobs land on the right calendar.
- Import recent work
Use Import last 90 days to pull history onto the schedule, then confirm a job you already know appears correctly.
Live webhooks require your production app URL. Local-only environments cannot receive Shopmonkey callbacks.
What your team sees on the schedule
Synced items look like normal schedule events. Opening one shows a Shopmonkey panel with work order number, workflow status, and authorization or billing flags when Shopmonkey provides them.
You can map Shopmonkey workflow columns to calendar statuses so in-progress and complete jobs read clearly at a glance.
Optional two-way sync
Inbound sync is the default: Shopmonkey → Car Storage Software. You can turn on additional behavior when you are ready:
Status write-back — When you map CSS statuses to Shopmonkey workflow columns, reschedules and status changes in Car Storage Software can update the linked Shopmonkey appointment or order.
Create jobs from CSS — Enable creating matching Shopmonkey customers, vehicles, work orders, and appointments when staff add certain event types on your schedule.
Walkthroughs and billing — Optional settings can start walkthrough sessions or allow billing from imported jobs. These stay off until you enable them.
Staying in sync over time
New and changed records arrive through Shopmonkey webhooks. Car Storage Software also periodically re-checks recent data for connected teams to catch anything a webhook might have missed.
Get started
For step-by-step setup inside the product, see Connect Shopmonkey. For a walkthrough with our team, book a demo.
Questions about this update?
Book time with our team or browse the rest of the changelog.