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The Website & customer app settings control what customers see outside your staff dashboard: how the signed-in app looks, which links you share publicly, and how your facility page appears online. Use this guide before you invite customers to sign in, add a booking widget to your website, or publish your public facility page.

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What you will accomplish

  • Copy and test Shareable links (customer login, registration, public page, marketplace).
  • Arrange the signed-in Customer app using the live preview.
  • Choose Marketplace visibility if you list cars or products.
  • Preview your Public website before you post the link.
  • Turn on Community and the Website schedule widget only when you are ready.
Related settings live on other pages

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Before you start

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Open Website & customer app settings

Go to Settings > Website & customer app. The page title is Website & customer app.
Website and customer app settings showing Shareable links cards for Customer login, Main page, Registration, Marketplace, and Vendor invoices
Shareable links sit at the top. Each card has Copy and Open so you can test a link before you send it. Expected result: You see Shareable links first, then Customer app, Marketplace, and Public website as you scroll down. Most teams start here because you need these URLs for emails, your website, and text messages.
1

Find Shareable links

At the top of Settings > Website & customer app, find Shareable links.Common cards include:
  • Customer login — sign-in for existing customers
  • Main page — your public landing page
  • Registration — new customer storage inquiry form
  • Marketplace — cars for sale customers can browse
  • Vendor invoices — a link for vendors to submit invoices
2

Copy the customer login link

On the Customer login card, click Copy.Why this matters: This is the link you send when you invite someone to the portal. It is not the same as your staff dashboard link.
3

Test in a private browser window

Click Open, or paste the link into a private or incognito window.Expected result: You see a customer sign-in page with your facility name and logo — not the staff Dashboard.
Do not share dashboard linksStaff dashboard links start with /dashboard. Those are for your team only. Always copy from Shareable links.
For a full guide on which link to share when, read Choose the right public link to share. For printable QR codes that stay stable when you change destinations, read Set up printable QR codes.

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Set up the customer app

The customer app is the first page customers see after they sign in.
1

Scroll to Customer app

Find Customer app under Shareable links.Use the LIVE PREVIEW and the page tabs (Home, Events, Cars, Schedule, Shop, and others) to switch pages.
2

Reorder sections on Home, Events, and Cars

Turn sections on or off, then drag them into the order customers should see.On Cars, you can also allow customers to add vehicles.On Shop, configure catalog display, pricing, and filter tags.Changes save automatically.
3

Watch the preview update

Tap the bottom tabs in the preview to confirm each page.Expected result: The preview matches the experience you want before you send invite emails.
Preview vs real customer viewThe preview on this settings page shows layout and colors. After you save, sign in as a test customer using the Customer login link to confirm the live portal matches what you expect.

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Set Marketplace visibility

1

Find Marketplace

Scroll to Marketplace.
2

Choose who can browse

Turn the marketplace on or off, then choose who can see cars and products.Choose Public only when you want guests (people who are not signed in) to browse.Expected result: The Marketplace shareable link matches the visibility you chose.

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Configure the public website

Public website section on Website and customer app settings with a live preview of the facility page
Public website includes a live preview. Change the slug, banner, or content blocks and watch the preview update.
1

Scroll to Public website

Find Public website on Settings > Website & customer app.
2

Turn the page on and check the address

Enable the public page and confirm the page address (often called a slug).Keep it short and close to your facility name.
3

Add public details

Add description, photos, services, and reviews your team wants customers to see. To reuse content from a previous website, add an HTML block (see Add custom HTML).
4

Preview before sharing

Open the public page in a new tab and confirm it looks correct.Expected result: A stranger can learn about your facility and find the right next step (register, browse cars, or sign in).
For a detailed landing page walkthrough, read Configure the facility landing page.

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Control what customers see on each car page

1

Scroll to Car page

Find Car page.This controls which blocks appear inside the Vehicle Details card when a customer opens one of their cars.
2

Turn sections on or off

Show or hide photos, service history, documents, and market data.Turn off anything that should stay internal to your team.Why this matters: Some facilities share condition photos with owners; others keep inspection notes staff-only.

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Add a website schedule widget

The Website schedule widget is a small embed you paste into a website builder such as WordPress, Squarespace, Wix, or Webflow.
1

Scroll to Website schedule widget

On Settings > Website & customer app, scroll to Website schedule widget.
2

Copy the embed code

Click Copy to copy the HTML embed code.
3

Paste on your website

Send the code to whoever manages your website, or paste it yourself into an HTML or embed block.Expected result: The schedule widget loads on your public website and lets customers book without calling first.
For step-by-step website instructions, read Add a website embed.

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Turn on Community chat (optional)

Community lets customers join chat channels your team manages in Marketing & Events.
1

Find Community

Scroll to Community.
2

Turn Community on only when you are ready

Turn it on when you have at least one channel and staff who can monitor messages.Then create channels in Marketing & Events > Community. See Manage community channels.

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Set registration and onboarding (quick pointer)

Public registration and first-login steps live on their own Settings page:

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What success looks like

  • You copied and tested the Customer login link in a private browser window.
  • The customer app preview shows the sections and tabs your team wants customers to use.
  • Marketplace visibility matches who should browse cars and products.
  • Your public facility page looks ready before you share it.
  • Community and the schedule widget are on only when staff can support them.

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Troubleshooting

The customer login link opens the staff dashboardYou may have copied the wrong URL. Copy again from Shareable links on Settings > Website & customer app.
The schedule widget does not appear on my websiteConfirm the full embed code was pasted into an HTML or embed block. Some website builders require a “Custom HTML” element.
Customers see sections they should not seeReview Car page and the Customer app preview. Turn off staff-only sections until you are ready to share them.
Customers cannot pay during signupCheck Settings > Billing and Configure customer onboarding. Payment processing and onboarding payment steps must both be configured.

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What to do next