What you will accomplish
Prospects will open a polished public page that explains your facility, shows your services, and offers clear next steps such as registration or marketplace browsing.When to use this guide
Use this guide when you want one main link that tells prospects who you are and what they can do next—request storage, browse your marketplace, or contact your team.Overview
You will set up the public page in Settings > Website & customer app under Public website. When you finish, prospects can open a page that explains who you are, what services you offer, and which buttons to use for registration, marketplace, or vendor invoices. After the public page looks ready, customize what signed-in customers see on Customize the customer mobile app.
Before you start
- Prepare a short description of your facility.
- List the services or amenities customers should know about.
- Choose what visitors should do next, such as register, view listings, or contact your team.
- Review Branding if your logo or colors need updates.
Step 1: Open Website & customer app settings
Go to Settings > Website & customer app. Scroll to Public website.
Step 2: Turn on Public Facility Pages
Find the switch labeled Public Facility Pages and turn it on when you are ready for people outside your team to open your facility page.Expected result
The live preview at the top of the page shows your facility page. The Page editor section appears below the preview.Step 3: Choose your facility slug
In Page editor, open Header & page settings and find Facility slug. A slug is the short name used at the end of your web address. Good examples:smith-storageapex-collector-carsdowntown-car-club
/facility/your-facility-slug
Expected result
Your facility has a public page address that your team can say, type, and share easily.Step 4: Open Header & page settings
Before you add content sections, confirm the page address and any top-level toggles.1
Scroll to Page editor
On Settings > Website & customer app, scroll to Page editor.
2
Expand Header & page settings
Click Header & page settings at the top of the editor panel.Expected result: You see Header banner, Page address (Facility slug), and Vendor invoice portal.
Vendor invoices are not a draggable sectionVendor invoice portal is a switch in Header & page settings. It does not appear as a row you drag up and down like Photo gallery or Cars for sale. After you turn it on, copy Vendor invoices from Shareable links at the top of the page.
Step 5: Edit the page with draggable sections
The Page editor lets you build your page section by section. Each draggable section appears in the live preview above. Changes here save automatically and go live right away. To work on a draft that goes live only when you publish, use the website editor instead. See Edit your website with the AI website editor.
1
Click a section in the editor list
In the Page editor, click a section name (for example Services & amenities or a content row) to open its details. The preview above updates as you edit.Why this matters: You see exactly what customers will see while you edit.In the website editor, you can click the page preview itself to select a section.
2
Add or reorder sections
Use Add section to insert new rows. Drag the six-dot handle on the left to change the order.Common built-in sections include:
- Storage inquiry — a button on the public page. Customers see Looking for Storage? with an Inquire About Storage button that leads to registration
- Registration form — the full registration form embedded on the page
- Custom form — a published form from Marketing & Events > Forms
- About the facility — your description in plain language
- Services & amenities — checkboxes for climate control, detailing, transport, and similar
- Photo gallery — facility photos
- Upcoming events — your published events from Social events, soonest first
- Customer reviews — reviews from Google or your team (see below)
- Cars for sale — preview of marketplace vehicles
- Location & map — address, phone, and a map from Facility profile
- Hours of operation — weekly hours from Settings > General
- Contact people — people from Website contacts
- Social links — icons from Marketing accounts on Communications
3
Set up Customer reviews (optional)
Click the Customer reviews section. If your facility has a Google Business profile, paste your Google Place ID and click the button to fetch reviews. Turn on the reviews you want visitors to see.Why this matters: Real reviews help new prospects trust your facility before they call or visit.
4
Remove a section you do not need
Click the trash icon on a section to remove it. You can add built-in sections back later with Add section. A removed content row is deleted along with its content.Built-in sections with nothing to show, such as Customer reviews before you select reviews or Photo gallery before you add photos, stay hidden on the public page until they have content.Expected result: The live preview updates right away.
5
Edit the header banner
In Header & page settings, upload a wide banner image (about 1920×600 pixels works well). Drag to adjust how the image is cropped.If your page brings its own header, for example in a custom HTML block, turn Show banner off. The page then starts at the nav bar or your first section, and a blur or transparent nav shows as a solid bar.The banner grows to fit its title and subtitle. A subtitle longer than about 280 characters ends at a whole word with an ellipsis.Expected result: The top of your public page looks professional on desktop and mobile.
Show upcoming events
Use the Upcoming events section to list your events on the website. Your team keeps the events in Social events. The website updates on its own.1
Add the section
Click Add section, then Upcoming events. You can also add it to a column of a content row.
2
Set the options
Select the section. Set the heading and the number of events to show. Turn Include customers-only events on or off. It lists only customers-only events that have Show link preview turned on. Select Cards with photos or Compact list.
3
Publish an event
In Social events, create an event and set Visibility to Public or Customers only. Then publish the event.Expected result: The event is on the website. For a public event, the section shows the date, the time, the location, and the price. Each event links to its event page, where visitors RSVP.
Add custom HTML
Use an HTML block to bring over something from your previous website, such as a map, a booking widget, or a styled announcement.1
Add an HTML block
Click Add section > Content block > HTML, or add it to an existing row.
2
Paste your HTML
Paste the code into the HTML box in the editor panel. The preview updates as you type.
3
Choose full width or contained
A new HTML block starts in its own full width row. It spans the whole screen, edge to edge, with no side padding, rounded corners, or vertical spacing.To keep it inside the page’s content column instead, click the row in the section list. In Row settings, turn off Full width (edge to edge). You can make any content row full width the same way.If you add HTML to a row you already selected, that row stays as it is.
#section links work: the page scrolls to that part of the block, or to a section in another HTML block or elsewhere on the page, and a visitor can open your-site.com/#section directly. Scripts in the block can call window.scrollTo and scrollIntoView to scroll the page. Forms work: plain HTML forms open their confirmation in a new tab, and forms that submit with JavaScript stay inside the block. Embeds that need visitors to sign in or remember settings may not work. Each HTML block holds up to 1,000,000 characters, enough for a whole one-page site with its styles and scripts. A block over the limit is not cut: the save is refused with a message naming the block, and the editor panel shows how far over it is until you shorten it or split it across blocks.
The block adds no fonts or styles of its own; it only removes the browser’s default page margin. Your CSS is used exactly as written, so HTML without CSS shows in the browser’s default font. Each block is a separate frame, so the CSS in one block does not reach another block. To use one stylesheet on all blocks, paste it into Shared CSS for HTML blocks under Header & page settings. The site puts it in every block, before the block’s own code. It holds up to 200,000 characters. 100vw and media queries see the block’s width. When the row is full width, that is the screen width.
Step 6: Write a clear facility description
In the About the facility section (or your description field), write two or three sentences in plain language. Example:We provide secure indoor storage for collector and specialty vehicles. Our team helps with battery care, detailing appointments, and scheduled pickup or dropoff so your vehicle is ready when you need it.
Expected result
Visitors understand what your facility offers without needing to call first.Step 7: Turn on customer actions your team is ready for
In the Page editor, add only the sections your team can support today, and remove the rest.1
Storage inquiry or Registration form
Use Storage inquiry when you want a button that leads to registration. Use Registration form when the full form should appear on the page itself.Configure form questions in Settings > Customer onboarding.
2
Cars for sale
Add the Cars for sale section when visitors should see marketplace vehicles. Use the visibility control on that section to choose Public, Customers only, or All Car Storage Software users.See Publish marketplace listings before sharing marketplace links widely.
3
Hours, map, contacts, and social
Add Location & map, Hours of operation, Contact people, and Social links only after those facts exist in Settings.See Add hours, map, contacts, and social links to your website.
4
Vendor invoice portal (in Header & page settings)
Scroll to Header & page settings at the top of the Page editor. Turn on Vendor invoice portal only when outside providers should submit invoices through your public page.Why this matters: This toggle is separate from draggable sections. After you turn it on, copy Vendor invoices from Shareable links.Follow Set up the vendor invoice portal before sending that link.
Registration on the main page vs a separate linkMain page (from Shareable links) can include a Storage inquiry button or an embedded registration form. Registration (also in Shareable links) opens the standalone registration page directly. Both paths work—pick the one that fits how you want prospects to start.
Expected result
Visitors see the right buttons and sections for the next step you want them to take.Step 8: Open the public page and review it
Open Main page from Shareable links, or click Open on that card. Review the page as if you are a brand-new customer. Check:- The facility name is correct.
- The description is clear and friendly.
- The service list is accurate.
- The main button points to the right next step.
- Marketplace or registration sections appear only if you want them visible.
- The vendor invoice link appears only if vendors should use it.
Step 9: Check it on a phone-sized screen
Many prospects will open the page from a text message or mobile search result.1
Preview the public page on your phone
Open Main page from Shareable links on your phone. Check that text is easy to read and buttons are easy to tap.
2
Compare with the mobile screenshot below
Your page should look similar: facility name at the top, clear services, and one obvious next action without sideways scrolling.Why this matters: Many prospects open your link from a text message. A clear mobile layout builds trust before they call or register.For the signed-in phone experience (after customers have an account), see Customize the customer mobile app.
- Text is easy to read.
- Buttons are easy to tap.
- Photos are not cut off in a confusing way.
- The most important action is visible without too much scrolling.
What success looks like
- Your public page has a simple Facility slug.
- The page explains your facility in plain language.
- Services and customer actions are accurate.
- Your team has previewed the page before sharing it.