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What you will accomplish

Your facility will show the right cars, products, or services on a marketplace page that matches your business rules (public, customers only, or signed-in users). You will preview the page as a customer before sharing the link.

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Overview

Use this guide to show cars, products, services, or memberships on a customer-facing marketplace page. When you finish, customers or prospects can open the marketplace and view items your facility wants to share. Use marketplace listings when you want to:
  • sell or promote cars
  • offer storage plans or memberships
  • show services customers can request or buy
  • create a simple public catalog for your facility
Public marketplace page showing one vehicle listing and a public badge
The vehicle marketplace gives customers one place to browse cars listed for sale.

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Before you start

  • Turn on Public Facility Pages in Settings > Website & customer app.
  • Decide who should see the marketplace: everyone, all Car Storage Software users, or only your customers.
  • Prepare customer-friendly names, descriptions, prices, and photos.
  • Review payment processing before accepting online checkout for products.

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Two marketplace pages to know

Your facility has two customer-facing marketplace URLs:
Vehicle marketplace — /facility/your-facility-name/marketplace — cars listed for sale or express interest.Product marketplace — /facility/your-facility-name/marketplace/products — storage plans, services, memberships, and other products with online checkout.
Customers see Cars for sale and Products as separate tabs or menu items on your public site when both are enabled.

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Step 1: Open Marketplace in the dashboard

Go to Marketplace in the dashboard sidebar. The page title is Marketplace. You may see an ALPHA badge next to the title while this area is still being improved—your listings still work; report confusing behavior to your facility owner or support contact.
Marketplace page in the dashboard showing cars currently listed with View, Edit, Unlist, and Mark as sold actions
Use Marketplace in the dashboard to see which cars and products are live on your public marketplace today.

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Step 2: Turn on marketplace for your facility

Marketplace visibility can be set in two places on Settings > Website & customer app. Use both when you want cars and products to appear on your public site.
1

Open the Marketplace section (top of the page)

Scroll to Marketplace—between Customer app and Public website.Turn on marketplace options for your facility and choose default visibility (Public, Customers only, or All Car Storage Software users).Why this matters: This section controls whether marketplace features are available at all for your facility.
2

Turn on the Marketplace page section

Scroll to Public website and open the Page editor. Turn on the Marketplace draggable section so visitors see marketplace content on your Main page.Expected result: The live preview shows marketplace content when the section is on.
Marketplace section on Website settings showing visibility options between Customer app and Public website
The Marketplace section near the top of Website settings controls facility-wide marketplace options. The Marketplace row in the Page editor controls what appears on your public facility page.
Page editor showing Marketplace section enabled with visibility options among other draggable sections
In the Page editor, turn on the Marketplace section so cars and products can appear on your public facility page. When you share marketplace pages, use the dedicated Marketplace card in Shareable links—not the staff Marketplace dashboard.
1

Copy Marketplace

On Settings > Website & customer app, click Copy on the Marketplace card in Shareable links.Expected result: The link opens your public marketplace hub—not the staff dashboard.
2

Choose Cars or Products

After you open the link, use the Cars tab for vehicles listed for sale and the Products tab for storage plans, services, and memberships.Why this matters: One Marketplace link can serve both shopper types. You do not need to build two separate URLs unless your website helper asks for them.
3

Test in a private window

Open the copied link where you are not signed in as staff. Confirm listings, prices, and photos look correct.Expected result: Shoppers see only approved items with clear next steps (Express interest, Add to cart, or Checkout).
Public vehicle marketplace showing cars listed for sale with prices and Express interest buttons
The Cars tab on your public marketplace is for vehicles listed for sale. Copy Marketplace from Shareable links to send shoppers here.

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Step 3: Choose marketplace visibility

On the Marketplace section, choose who should be able to view listings.
1

Customers only

Use this when only your facility customers should see the marketplace.
2

All Car Storage Software users

Use this when any signed-in Car Storage Software user can view the marketplace.
3

Public

Use this when anyone with the link can view the marketplace.
Use Public only for listings you are ready to share widelyPublic marketplace pages may be opened by people who are not customers yet. Make sure the listing text, prices, and photos are ready before choosing Public.
From Marketplace, use View marketplace to preview the public page. Each car card shows View, Edit, Unlist, and Mark as sold. Scroll to Products currently listed for storage plans and services from Payments > Products and services.

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Step 4: Publish a car listing

Use this flow when a vehicle should appear for sale or express interest.
1

Open Marketplace and click List car

Go to Marketplace and click List car.Why this matters: This is the fastest path to list a vehicle. You can also open a car in Cars and use for-sale settings on the car record.
2

Select the vehicle

Search for the car by customer name, plate, or VIN. Pick the correct vehicle if the customer owns more than one.
3

Add listing details

Add a clear description, asking price, and confirm photos look professional.Click List for sale (or save) when the details are ready.
4

Review on the public vehicle marketplace

Copy Marketplace from Shareable links, open it in a private browser window, and choose the Cars tab. Confirm the car appears.Expected result: The car shows on the vehicle marketplace with correct price and photos.
List car dialog on the Marketplace dashboard for publishing a vehicle to the public marketplace
List car from the Marketplace dashboard, then confirm the vehicle appears on the public marketplace page.
Where car inquiries goWhen a shopper clicks Express interest on a vehicle, your team receives the lead in Contacts (often with Marketplace or a similar source label) and may see a message in Inbox. Check those areas after your first test inquiry.
1

Submit one test inquiry

Open the vehicle marketplace in a private browser window. Click Express interest on a listed car and complete the short form.Expected result: Your team can find the new lead in Contacts or Inbox without guessing where it went.

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Step 5: Publish a product, service, or membership

Use this flow when customers should see a product, service, storage plan, or membership with online checkout.
1

Open products and services

Go to Payments > Products and services.
2

Open the product or service

Choose the item customers should see.
3

Review the customer-facing details

Confirm the name, description, price, billing schedule, and photo.
4

Add at least one pricing variant

On the product detail page, scroll to Pricing variants (sometimes labeled Add variant).Create one option customers can select—for example Standard monthly at $895.00/month.Why this matters: If a product has no pricing variant, the marketplace shows Contact for pricing instead of Add to cart. Customers cannot complete online checkout until a real price option exists.For full steps, see Manage products and services.
5

Turn on Show on marketplace

Find Show on marketplace and turn it on. This is the switch that makes the item visible on /marketplace/products.Expected result: The product appears on the product marketplace list when you open it in a private browser window.
6

Test checkout if customers can buy online

If the item can be purchased online, follow Test marketplace checkout before sharing the link.

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Expected result

The product, service, or membership appears on the product marketplace where customers are allowed to view it.
Public product marketplace showing storage plans with prices on a populated demo facility
The product marketplace shows plans, services, and memberships—not vehicles for sale. If nothing appears, confirm Show on marketplace is on and the product has at least one pricing variant.

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Step 6: Open the public marketplace pages and review them

Open both marketplace URLs in a private browser window:
  • Vehicle marketplace: add /marketplace to your Main page link
  • Product marketplace: add /marketplace/products to your Main page link
Check the pages as if you are a customer. Review:
  • Item names are clear.
  • Descriptions explain what the customer gets.
  • Prices are correct.
  • Photos look professional and are not confusing.
  • Buttons lead to the right next step (Express interest, Add to cart, or Checkout).
  • Private items are not visible to the wrong audience.

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Step 7: Test the customer action

If customers can buy products online, complete a test checkout with Test marketplace checkout. If customers can express interest in a car, submit one test inquiry and confirm your team sees it in Contacts or Inbox.

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Expected result

Your team knows what the customer sees and what your staff receives after the customer acts.

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What success looks like

  • Marketplace visibility matches your business rules.
  • Every visible item has a clear name, description, price, and photo if needed.
  • Checkout or interest forms have been tested.
  • Your team knows where new purchases, requests, or leads will appear.

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Troubleshooting

The marketplace page says there are no listingsCheck that the Marketplace section is on in the Page editor. For cars, use List car on Marketplace. For products, confirm Show on marketplace is on in Payments > Products and services.
A customer cannot open the marketplaceReview marketplace visibility on the Marketplace section. If the setting is Customers only, the person must be signed in as one of your customers.
The price or description is wrongUpdate the original car, product, service, or membership record. The marketplace uses those customer-facing details.
The product says Contact for pricingOpen the product in Payments > Products and services. Add at least one pricing variant with an amount and billing frequency. The marketplace needs a selectable price—not only a product name.
Checkout is not workingReview Connect payment processing. Product marketplace checkout depends on payment settings being ready.

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What to do next

After listings look correct, test checkout if customers can buy online. Then add the marketplace link to your public facility page or your existing website. If you need the marketplace on your own website domain, follow Connect a custom domain.